Ecommerce Specialist

Summary

Join our client, a leading branded merchandise agency, as their new eCommerce Specialist! This fully remote position offers a chance to design and manage eCommerce stores using platforms like Shopify, ensuring exceptional client experiences. You will be responsible for front-end assembly, inbox management, stakeholder communication, data analysis, and order management. The ideal candidate possesses 3+ years of experience in eCommerce store customization, proficiency in Excel, and excellent communication skills. This role provides an opportunity to contribute to the success of enterprise-level eCommerce programs within a dynamic and collaborative environment.

Requirements

• 3+ years of experience in front-end assembly and customization of eCommerce stores, with required expertise in platforms such as Shopify and OMG
• Proficiency in Excel for data management and reporting
• Fluency in English, with excellent written and verbal communication skills
• Strong organizational skills and attention to detail to manage multiple tasks effectively
• Proactive, solution-oriented, and committed to delivering high-quality client experiences
• A team player who thrives in a dynamic and collaborative environment
• Passionate about eCommerce and excited to support innovative projects

Responsibilities

• Design and assemble eCommerce websites ("Simple Stores") with customized themes that reflect client branding and meet functional requirements
• Oversee incoming requests and inquiries through the Stores' inbox and back-end systems, ensuring timely and accurate responses
• Serve as the primary point of contact for internal team members or clients, providing updates on store design, inventory, and order details
• Collect, analyze, and report on inventory levels, job conversions, and order fulfillment to inform decision-making
• Place purchase orders for production items and manage inbound purchase orders from vendors
• Process manual orders through the CRM and generate shipping labels to efficiently fulfill client requests

Benefits

Fully-Remote (Work from Home), 9 AM - 5 PM EST