Educational Consultant

Summary

Join Think Academy US as a Part-Time Educational Consultant and provide expert guidance to parents, ensuring their children's needs are met. This remote position requires strong communication and problem-solving skills. You will address client inquiries, engage potential clients, build parent relationships, and develop enrollment plans. The role involves collaboration with various teams to ensure smooth program delivery. Think Academy offers flexible remote work, performance-based commission, paid training, and professional growth opportunities.

Requirements

• Have a Bachelor's degree
• Be fluent in both English and Chinese, with strong communication skills and the ability to effectively engage with parents and students
• Demonstrate a high level of responsiveness to tasks and deadlines; maintain a professional and solution-oriented mindset
• Have a flexible schedule with availability for 20-30 hours per week, including evenings and weekends as needed
• Possess excellent teamwork and collaboration skills; be proactive and resourceful in problem-solving and addressing client needs

Responsibilities

• Participate in training sessions to fully understand the company’s educational products and user needs
• Effectively address client inquiries about course offerings, schedules, teaching methods, and registration processes
• Engage potential clients through various communication channels (phone, email, social media) to introduce courses and highlight the institution’s value
• Build strong relationships with parents by understanding their children’s academic needs and recommending suitable programs
• Develop and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates
• Monitor sales performance and continuously refine approaches to achieve optimal results
• Collaborate with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery

Preferred Qualifications

• Have a degree in Teaching, Education, or Mathematics
• Have prior experience in the education industry, sales, or customer service above 1-2 years
• Be enthusiastic about education and helping students succeed; be empathetic towards parents' needs and concerns

Benefits

• Flexible Remote Work
• Performance-Based Commission
• Paid Training
• Professional Growth opportunities