Remote Email Production Specialist

Summary

Join our team at Cordial as an Email Production Specialist to set up, QA, and deploy email campaigns for clients. You'll code emails, build segments and automations, and collaborate with client creative teams.

Requirements

• Minimum of 3 years experience in email and digital operations, with hands-on production experience including HTML coding, automated customer journeys, A/B testing and audience queries
• Some expertise in email best practices such as creative and coding for mobile vs desktop
• Familiarity with project management tools, e.g. Basecamp, Mavenlink, Microsoft Project, etc
• Some expertise in customer databases: relational database structure, data relationships, import and export processes
• Knowledge of CAN-SPAM, CCPA, CASL laws and compliance

Responsibilities

• Execute end-to-end email campaign production including: coding dynamic, personalized emails in HTML/CSS
• Ensure excellence with QA and troubleshooting HTML files using Litmus, EmailOnAcid, or similar inbox rendering tools
• Ensure email campaigns deploying across multiple internal systems adhere to industry best practices
• Build list segmentations and cross-channel message orchestrations in Cordial
• Collaborate with client creative teams, managers and stakeholders for the creation and management of content
• Examine all creative assets to ensure that content/message is approved by business owners and creative is optimized for delivery and performance
• Lead requesting additional data feeds in or out of the ESP platform to deliver on desired customer communication goals
• Monitor technical issues relating to email delivery and marketing automation
• Manage the proofing & approval process with the client: make updates as needed: copy updates, URL, images, content in transactional and marketing workflow emails
• Remain extremely focused on detail while managing multiple email campaigns simultaneously

Benefits

• $66,000.00-$75,000.00 annually
• Equity and bonus
• Robust benefit plan (medical/dental/vision/life)
• 401k match
• Flexible time off
• Monthly wellness and cell phone stipends
• Childcare and continued education yearly reimbursements