Employer Engagement Manager

Summary

Join Generation, a global non-profit, as an Employer Engagement Manager and play a pivotal role in connecting unemployed and underemployed individuals with high-quality jobs. This full-time, 12-month contract position is remote, based in the U.S., and focuses on developing and maintaining relationships with employers to secure job placements for Generation's graduates. You will identify new employer partners, maintain existing relationships, and assist in the transition of learners to full-time employment. The role requires strong business development experience, excellent communication skills, and a passion for the social sector. This position offers the opportunity to contribute to a meaningful mission and make a tangible impact on the lives of others.

Requirements

• Highly interested in bridging the social and professional gap for learners who are entering a new industry
• Ability to work in high-pressure situations and fast-paced environments
• Track record of achieving challenging operational targets
• Excellent organizational skills and strong attention to detail
• Positive, solution-oriented attitude and drive for excellence
• Entrepreneurial, creative, proactive mindset required to work in a start-up-like environment
• Professional demeanor, exceptional communication skills and confident and assertive in presenting Generation United States’ offerings effectively
• Proactive problem-solver and adaptable, quickly adjusting to changing marketing conditions and preferences
• Collaborative and able to build trust-based relationships with diverse stakeholders
• Self-reflective and open to frequent feedback from Generation learners and the Generation team
• Effective at working in remote work environments
• Recommended minimum of 4+ years of business development experience, preferably in the tech or sales sectors
• Knowledge of the sales process from initiation to close
• Prior CRM software experience, ideally Salesforce

Responsibilities

• Identify prospects through referrals and online platforms
• Partner with the Global Employer Engagement Lead and the Head of U.S. Programs to develop new relationships with employer organizations and advise them on how to best engage with Generation
• Proactively reach out to employers to understand their hiring needs and strengthen engagement and utilization
• Create and maintain a strong network of connections in the employer community to leverage our services
• Keep updated on current trends and happenings with the employers’ sectors and communities to better understand our clients’ needs
• Participate in conferences, exhibitions and other venues as applicable to increase and maintain Generation visibility. This includes brand building at conferences, learning events and other channels
• Other responsibilities will include market intelligence gathering, opportunity tracking and follow-up, and presentations to prospective employers
• Conduct routine strategic analyses of employer opportunities in the U.S. market
• Create an income stream via hiring partners
• Manage “onboarding” of new employer partners
• Regularly engage stakeholders to maintain interest, relevance and buy-in
• Facilitate the sharing of newsletters and success stories to already engaged employers to ensure they remain motivated about the Generation
• Facilitate routine one-on-one and group meetings to get feedback on Generation graduates and the Generation engagement process
• Schedule routine individual employer feedback to ensure Generation understands issues, challenges, concerns as well as success stories of Generation graduates
• Ensure that Generation acknowledges its employer partners whenever relevant and shares their brand
• Work closely with the Employability Coach to support learner transition to full-time employment, including collaborating with employer partners to establish & execute application submission and interviewing events
• Share relevant job leads with learners on a regular basis post-program
• Effectively communicate important updates and relevant employer engagement information to various stakeholder groups (e.g., US Delivery team, Global functional teams, GYE senior leadership)
• Share key data and insights from employer interactions with the internal team to inform decision-making and refine plans, initiatives and strategies
• Collaborate also with the Head of U.S. Programs, Global Employer Engagement lead and other Generation team members to analyze trends and identify growth opportunities in line with Generation US’ goals

Preferred Qualifications

• Preferred experience in people recruitment
• Experience working with an underserved population preferred

Benefits

• Paid full-time (40 hours per week)
• Remote (strong access to WiFi is required to perform well in this role), based in the U.S. and available to work at least from 9 am - 12 pm EST daily to collaborate with global colleagues and other hours can be worked flexibly