End User Support Intern

About the HBK Summer Internship Experience

HBK Capital Management is an alternative investment firm currently managing approximately $7 billion in assets. The firm was founded in 1991 and employs approximately 200 individuals in Dallas, New York, and London. Among the top-rated and longest-tenured hedge funds in the world, we have a refreshingly transparent and team-focused culture, low turnover, and a fun work environment.

Exceptional people have always been central to the firm’s success, and we strive to hire the best and brightest individuals in all areas of our organization.

Job Description

HBK is searching for an outstanding End User Support Intern to join our Information Technology team providing technical support for an active trading environment. This position will have a hands-on role in deploying and sustaining the systems and applications directly utilized by our end-users working closely with employees to support their technology needs. Collaboration with talented and driven technology professionals will be necessary to deliver solutions built primarily on Microsoft technologies. The HBK IT team has a strong track record of implementing the latest relevant technologies and managing a highly available infrastructure.

Job Requirements

• Rising Senior (December 2025 – May 2026) or rising Junior (December 2026 – May 2027) pursuing an Undergraduate or Master’s degree in in Management Information Systems or Computer Science with a minimum 3.5 GPA
• Effective time management and organization skills - ability to adapt to change and work well in a fast-paced environment
• Fundamental knowledge of networking including DNS and DHCP
• Fundamental knowledge of operating systems and basic troubleshooting
• Interest in the application of technology to investment management and financial markets

Beneficial Skills and Interests

• Programming and scripting languages such as Python, Visual Basic, VBscript, or similar scripting/programming knowledge
• Basic understanding of coding best-practices and version control
• Experience working in a professional IT environment
• Knowledge of PC components, hardware, and applications
• Strong customer service skillset

Success Factors

• Strong verbal and written communication skills
• Passion for technology and desire to stay informed of the latest trends and best practices
• Comfort in high pressure environments
• Proven problem-solving skills
• Ability to manage an active task list and consistently meet deadlines