Kustomer is hiring a
Engineering Manager, Remote - United States

Summary

Job Description: Kustomer is seeking an Engineering Manager with Cloud FinOps experience to lead their Foundation team in developing critical cloud backend systems. The role involves managing a team of software engineers, collaborating with finance teams, and driving cost engineering strategies.

Requirements

• You have a bachelor's degree in Computer Science or related field
• You have 7+ years of experience in Engineering
• You have at least 3+ years of experience managing a team of engineers
• You have been a leader of a cost engineering effort and/or drove significant impact for cloud cost optimizations
• You have influenced a persistent culture of cost savings and optimizations
• You have partnered with vendors and managed the relationship to extract value
• Technical experience: You’re familiar with Node.js, and MongoDB
• Technical experience: You’ve developed forecasting and cost allocation models in collaboration with Finance teams/depts
• Technical experience: Experience with CI/CD pipelines
• Technical experience: Experience with Docker, Terraform, and/or AWS
• Technical experience: Experience with Elasticsearch, Solr, or Algolia

Responsibilities

• Manage a team of software engineers with diverse experience (30%)
• Manage employees performance by holding regular 1-1’s, conducting performance reviews, setting objectives for each team member, and overseeing team’s work
• Provide leadership and coaching to develop your team members
• Provide technical mentorship and guidance to the team and top management, as well as provide input into cross-team projects and initiatives
• Support established organizational objectives by developing goals and strategies
• Report on goals and represent the teams to senior leadership
• Participate in hiring and recruiting initiatives
• Analyze, design, and develop software to improve the company's platform and expand its automation capabilities. (30%)
• Lead and realize the long-term strategy for cost engineering
• Drive accountability in the organization with a balanced cost allocation strategy
• Accurately forecast and report cloud costs to various XFN partners
• Participate in sprint planning, and partner with Product to ensure the team is delivering quality technical output
• Lead the team in translating business requirements and R&D initiatives into technical requirements, including selection of appropriate technologies
• Participate in cross-team initiatives to drive engineering best-practices (20%)
• Collaborate with XFN partners like the Data Solution team and the Finance team to educate and inform the organization with insights and recommendations
• Hold engineering teams accountable for their applications and services ensuring they are aligned with the long-term strategy

Benefits

• Kustomer offers an array of benefits including competitive salaries, stock options, 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy
• Diversity & Inclusion at Kustomer: Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together