Remote Engineering Manager, Reliability

Summary

Join our team as we make Africa the first cashless continent by building financial services that just work: no account fees, instantly available, and accepted everywhere. As an engineering manager, you'll lead the infrastructure teams to ensure Wave's backend stays reliable and scalable.

Requirements

• At least two years of experience as a manager supporting infrastructure teams
• Willingness to travel to Africa once per year for ~6 days (Wave covers all costs)
• Experience working in Cloud (preferably GCP) and Data Center infrastructure
• Experience, or an interest in networks, particularly telephony
• People management experience: coaching, performance evaluation, mentorship, and career development
• Relevant project management experience: specifically prioritization, tracking schedules and deadlines, and communicating across team/org boundaries
• Experience managing process design: running a smooth on-call rotation, incident response, postmortems, load testing, capacity planning, etc
• Hiring experience: You can predict staffing needs, design interview loops, evaluate candidates, and assist with closing candidates at the offer stage

Responsibilities

• Prioritize the teams' work in collaboration with senior engineers, the Director of Platform, and local partners
• Support and mentor your teammates to become more effective engineers and colleagues
• Design processes (e.g. incident response, postmortem review) that allow the team to operate smoothly
• Collaborate with other product and platform teams to implement reliability improvements across Wave
• Attract and hire exceptional engineers to the team

Benefits

• Subsidized health insurance for you and your dependents
• Retirement contributions (both vary from country to country)
• 6 months of fully paid parental leave
• Subsidized fertility assistance
• Flexible vacation, with most folks taking between 30-40 days per year
• $10,000 annual charitable donation matching