Engineering Manager, Developer Experience

Summary

Join Smartcar's Developer Experience Engineering team as an Engineering Manager! Lead and mentor a high-performing team, driving the technical strategy and execution of developer tools, SDKs, and documentation. You will play a key role in ensuring the platform's success by building world-class developer tools and fostering a collaborative team culture. This remote role within the United States offers a competitive compensation and benefits package, including a generous salary, equity, comprehensive health insurance, 401k matching, unlimited PTO, and parental leave. Collaborate with cross-functional teams to align engineering initiatives with business objectives and champion best practices for API usability. If you're passionate about delivering seamless developer experiences and have a strong background in software engineering and team management, we encourage you to apply!

Requirements

• 5+ years of experience managing engineering teams, with a proven ability to lead and inspire
• 10+ years of software engineering experience, with a deep understanding of developer tooling, SDKs, APIs, and event-driven architectures
• Strong track record of fostering a collaborative and high-performing team environment
• Experience leading and managing remote teams and a mix of employee and contractor/offshore teams
• Experience designing and maintaining developer-facing tools, libraries, and documentation
• Proficiency in programming languages such as JavaScript, TypeScript, Python, or similar, and familiarity with cloud platforms like AWS
• Expertise in building and maintaining webhook-based integrations, event-driven workflows, and asynchronous messaging systems beyond REST APIs
• Strong understanding of data streaming technologies, including Kafka, RabbitMQ, or similar event-based architectures
• Exceptional communication skills, with the ability to work effectively across teams and influence stakeholders
• Experience working closely with executive leadership to align technical direction with business priorities
• A passion for delivering seamless experiences for developers integrating with the platform
• Experience engaging with developer communities and gathering feedback to improve developer and vehicle owner experiences

Responsibilities

• Lead and manage the Developer Experience Engineering Team, fostering a culture of collaboration, innovation, and technical excellence
• Mentor engineers to ensure professional growth and technical skill development
• Drive hiring efforts to build a diverse and high-performing team
• Oversee the design, development, and maintenance of developer-facing tools, SDKs, and API documentation to improve the onboarding and integration experience
• Provide architectural guidance to ensure that developer experience solutions are scalable, maintainable, and reliable
• Champion best practices for API usability, authentication flows, and developer support tooling
• Drive the development of robust data delivery mechanisms, including webhook-based and asynchronous integration strategies, beyond traditional REST APIs
• Ensure the platform supports scalable event-driven architectures and streaming solutions for efficient data dissemination
• Partner with engineering, product management, support, and other cross-functional teams to define and execute the technical strategy for developer experience improvements
• Collaborate with product management to prioritize team efforts and align with company objectives
• Establish and improve engineering processes, development workflows, and best practices to enhance productivity and reliability
• Drive initiatives to enhance API usability, reducing friction for developers and improving time to value
• Provide disciplined guidance and direction for incident management and on-call responsibilities related to developer experience systems
• Optimize and refine webhook and asynchronous messaging reliability, ensuring robust data delivery with retries, monitoring, and failover mechanisms
• Act as an advocate for developers integrating with the Smartcar platform, ensuring their needs are considered in technical decisions
• Collaborate with technical writers and the product team to deliver world-class documentation and onboarding resources
• Gather and analyze feedback from developers to continuously refine and enhance the integration experience
• Work closely with the Core API, OEM Integration and Architecture and Platform Engineering teams to ensure seamless integration and consistency across the platform
• Partner with marketing and customer success teams to support developer engagement initiatives, including tutorials, sample apps, and technical content
• Collaborate with Finance and RevOps to ensure usage based reporting functionality meets customers billing needs

Preferred Qualifications

• Experience with API design best practices and usability testing for developer tools
• Knowledge of event-based architectures (e.g., Kinesis, Kafka, RabbitMQ) and RESTful APIs
• Background in high-growth B2B SaaS companies
• Strong knowledge of CI/CD pipelines and modern development practices

Benefits

• Base salary determined by years of experience: $180,000 - $205,000
• Equity
• Remote work within the United States
• Health, Dental and Vision covered at 90% for all plans and 80% coverage for dependents, which amounts to approximately 11 thousand dollars a year
• 401K matching at 4%
• Unlimited PTO
• Wellness stipend of $50 a month
• Cell phone and Internet stipend of $50 a month
• $300 yearly learning and development stipend
• $350 work-from-home stipend
• 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid, 1-week half day ramp back time and a 5 week Factor subscription
• 10 days of paid bereavement leave