Engineering Manager - DevOps

Summary

Join Loop as a DevOps Engineering Manager and lead a high-performing team focused on self-service infrastructure. You will own the evolution of the AWS-based platform, designing multi-region architectures and advanced deployment patterns. Responsibilities include driving automation, leading scaling strategies, championing deployment pattern evolution, implementing Site Reliability Objectives, mentoring a diverse team, partnering with other stakeholders, and contributing hands-on to various tasks. The ideal candidate possesses 4+ years of DevOps leadership experience, 7+ years in platform or infrastructure roles, and extensive AWS expertise. A deep understanding of CI/CD, IaC, and observability is crucial. The role offers a competitive salary, performance bonus, and comprehensive benefits.

Requirements

• 4+ years of proven DevOps leadership managing DevOps or Site Reliability Engineering (SRE) teams, along with 7+ years in hands-on platform or infrastructure roles
• You have a strong self-service track record, having delivered internal platforms or portals that empowered hundreds of engineers to ship autonomously
• You bring large-scale AWS expertise, demonstrated by designing and operating multi-region, high-throughput systems that support over $100 million in annual Gross Merchandise Value (GMV)
• An expert in advanced CI/CD pipelines and Infrastructure as Code (IaC), proficient with tools like GitLab CI (or similar), Terraform, and Kubernetes, and are comfortable introducing progressive delivery, policy-as-code, and secrets management at scale
• Deep understanding of metrics, tracing, logging, and alerting, reflecting an observability mindset, with experience using Datadog or comparable stacks
• Familiar with cloud security best practices, least privilege access, and regulated-data environments such as PCI, SOC 2, and GDPR, demonstrating security and compliance awareness
• You exhibit empathetic leadership, with demonstrated success fostering psychological safety, inclusion, and continuous feedback while driving accountability and high performance

Responsibilities

• Drive self-service and automation at Loop by designing golden-path workflows so product teams can provision infrastructure, integrate monitoring, and release safely on their own
• Lead the strategy and execution for scaling to multi-region by implementing active-active/active-standby architectures, cross-region data replication, and global traffic management
• Champion the evolution of deployment patterns, including blue/green, canary, feature-flag, and immutable-infra releases that minimize risk and Mean Time To Recovery (MTTR)
• Implement Site Reliability Objectives (SLOs), error budgets, chaos testing, and auto-remediation playbooks to raise the reliability bar, and own the infrastructure on-call rotation culture
• Mentor and develop a diverse team of DevOps engineers, DBAs, and MLOps Engineers with a wide variety of technical skillsets, cultivating the next wave of engineering leaders
• Partner hand-in-hand with Product Engineering Teams, our Data Team, and other stakeholders to align roadmaps and unlock velocity
• Contribute hands-on by writing Terraform modules, optimizing Helm charts, reviewing merge requests, helping support the team with reactive work, and joining high-severity incident calls when needed

Benefits

• $152,000 - $228,000 a year
• This position is also eligible for an annual performance bonus expected to be 10% of your base salary
• Medical, dental, and vision insurance
• Flexible PTO
• Company holidays
• Sick & safe leave
• Parental leave
• 401k
• Monthly wellness benefit
• Home workstation benefit
• Phone/internet benefit
• Equity