Engineering Operations Manager

Summary

Join Shift5, a rapidly growing cybersecurity company specializing in protecting operational technology systems, as a full-time Engineering Operations Manager. You will play a crucial role in building and optimizing the engineering department's infrastructure, processes, and tools. This involves tracking project progress, identifying and resolving issues, improving processes, and training staff. You will collaborate with various teams and stakeholders to ensure efficient and timely delivery of products. The ideal candidate possesses extensive experience in engineering project or operations management, strong analytical and communication skills, and the ability to manage multiple complex projects simultaneously. This position requires a US citizenship and a Top Secret security clearance (or the ability to obtain one).

Requirements

• 3+ years of experience in an enterprise technology environment as Engineering Project Manager or Engineering Operations Manager
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Familiarity with Engineering processes, procedures, and best practices. Demonstrated experience with creating and refining development practices, documentation, and tracking methodologies to ensure clarity, visibility, and traceability throughout the Engineering Org
• Demonstrated expertise with Atlassian Suite (Jira and Confluence)
• Demonstrated analytical skills and a natural predisposition toward data-driven decision making, additionally able to make reasoned decisions in situations of uncertainty or imperfect data
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Confidence in communicating proactively with internal and external stakeholders
• Ability to rapidly adapt and respond to changes in environment and priorities
• Excellent written, verbal, and interpersonal communication skills
• Ability to manage numerous complex projects simultaneously
• US Citizen
• Active (or ability to hold/obtain) a US Government Top Secret security clearance

Responsibilities

• Work across engineering teams (hardware, software, devops) to track the progress of the different projects against defined milestones
• Surface delays and staffing issues, dive deep to the root of the problems
• Maintain, improve, and optimize engineering processes
• Document and train engineering staff on new/improved processes, new methodologies, and/or new technologies we adopt
• Represent engineering in various projects,working groups or other team meetings as needed
• Facilitate cross-functional collaboration by driving alignment of technical contributors, stakeholders, and other interested parties to ensure clear requirements, timelines, and dependencies

Benefits

• Base Salary: $125,000-$175,000
• Bonus program and equity in a fast-growing startup
• Competitive medical, dental, and vision coverage for employees and their families
• Health Savings Account with annual employer contributions
• 401k with employer contributions
• Employer-paid Life and Disability Insurance
• Uncapped paid time off policy
• Flexible work & remote work policy
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)