Enrollment Configuration Specialist

Summary

Join Horace Mann's Enrollment & Benefits Administration team as a detail-oriented Enrollment Configuration Specialist. This remote position plays a vital role in ensuring accurate and timely configuration of the benefits enrollment platform for clients' annual open enrollments. You will serve as a subject matter expert, configuring the platform for various benefits and interpreting client-specific plan requirements. Responsibilities include data reconciliation, system testing, collaboration with stakeholders, and managing multiple projects. The role requires a minimum of one year of medical insurance experience and prior Selerix configuration experience. Travel to the Texas office is required twice a year.

Requirements

• Minimum of 1 year of medical insurance experience required
• Prior Selerix configuration experience is required

Responsibilities

• Serve as a subject matter expert for benefit enrollment system configuration
• Configure the enrollment platform for all offered benefits including core, life, disability, voluntary, and ancillary products for Horace Mann clients
• Interpret workbook data containing client-specific plan requirements to accurately set parameters in the enrollment system
• Reconcile and upload client census data, including existing benefits and employee demographics
• Understand and apply complex insurance concepts such as job classes, pay groups, and eligibility rules
• Conduct extensive system and enrollment testing to ensure accuracy before open enrollment launches
• Collaborate closely with internal and external stakeholders to troubleshoot and resolve case-level issues
• Work proactively to meet implementation timelines and ensure timely, accurate system builds
• Attend client meetings and collaborate with team members to gather essential case build information
• Apply strong critical thinking and troubleshooting techniques to identify system issues and execute necessary updates or corrections
• Manage and prioritize multiple case builds and projects simultaneously to meet department and client expectations
• Offer expertise on other enrollment platforms Horace Mann may partner with, as needed
• Actively contribute to team success by being results-driven, self-motivated, and proactive
• Ensure data integrity and quality assurance for both core and voluntary enrollment cases

Preferred Qualifications

• Experience in the voluntary/worksite benefits marketplace preferred
• Experience with additional platforms such as Ease, Employee Navigator, ADP, or Rippling is preferred