Enterprise Account Director

Summary

Join Uberall as an Enterprise Account Director and become part of the Success team in DACH & Italy. You will cultivate strong relationships with key clients, driving revenue growth and ensuring successful account plan execution. Leveraging your expertise in client relationship management and SaaS, you will identify new business opportunities and contribute to the company's success. This role requires significant experience in enterprise client management and excellent communication skills. Uberall offers a competitive compensation and benefits package, including flexible work arrangements, a supportive culture, and professional development opportunities.

Requirements

• Significant experience in professional client relationship management, with the ability to ability to plan and strategize at a senior (VP) level
• Experience working for/with enterprise customers, ideally in the SaaS industry
• Excellent and effective communication and presentation skills, demonstrating an ability to influence clients and other stakeholders
• Able to take accountability and record of going above and beyond
• English and German (must have)

Responsibilities

• Effectively network with the senior stakeholders within our customers; be a trusted advisor to ensure successful account plan execution and business growth
• Understand clients’ strategies, KPIs, goals and ROI metrics to identify risks to clients achieving their goals and develop risk mitigation plans
• Drive the creation and delivery of quarterly and annual business reviews with clients and grow incremental business
• Drive long-term partnership value by developing an understanding of clients’ business, their challenges, operating environment, capabilities and goals as well as the location marketing technology industry and competitive landscape
• Develop and own key client initiatives and drive adoption of Uberall technologies. Actively promote Uberall’s offerings and value to clients to identify ways of driving more revenue
• Identify and deliver on new business opportunities within the enterprise customers. Curate and communicate expertise based on competitive landscape, best in-house practices and marketable client success stories
• Work closely and effectively with Customer Success Management and Customer Operations to ensure best-in-class service. Represent the client needs with other functional teams and provide input to Product to help shape our development roadmap

Benefits

• A mission with meaning and purpose
• A truly human culture
• Flexibility to fit your lifestyle
• A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP
• Emotional and intellectual connection Events and alignment sessions
• Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location
• All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know
• Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning
• Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen