Enterprise Account Director

Summary

Join Power Digital as an Account Director and lead integrated marketing campaigns for enterprise clients. You will be responsible for client communication, strategy development, data analysis, and team leadership. This role requires extensive digital marketing experience, proven client success, and expertise in various marketing platforms. Power Digital offers a fully flexible work environment (remote, in-office, or hybrid), robust benefits, and ample opportunities for professional development. You will manage a portfolio of clients generating a minimum of $150K in monthly recurring revenue and contribute to client retention and service expansion. The ideal candidate is a highly dependable, self-starter with a passion for problem-solving and a strong entrepreneurial spirit.

Requirements

• Hold a Bachelor's Degree in Marketing, Communication or related discipline
• Have 8+ years digital marketing experience in strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
• Possess a proven track record of delivering high customer satisfaction scores
• Have extensive CRM or Marketing Operations platform experience (e.g., Salesforce, Shopify, Hubspot)
• Have experience speaking to business-level metrics such as LTV:CAC, MER, etc
• Possess campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
• Have the ability to quickly build rapport and develop relationships with executive-level points of contact
• Have a desire to work in a role that functions as both a marketing consultant and a business consultant for clients
• Be highly dependable, a self-starter, high energy, positive attitude with good organization, and time management skills
• Possess an entrepreneurial spirit with a passion for problem-solving, continued learning, and personal development

Responsibilities

• Establish a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to gauge sentiment, solicit feedback and share additional opportunities
• Guide the account team with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrate proficiency in media planning, including the connection of a client’s product, audience and media
• Leverage data and analytics to identify strategic opportunities; Translate learnings into clear and concise reporting with actionable next steps
• Use overlapping datasets to find the truth and make better marketing decisions; Prioritize business metrics to guide strategy, decisions and budgets; Leverage platform or attribution metrics to inform tactical daily optimizations; Use incrementality to validate when needed
• Lead the contract renewal strategy, presentation and proposal development alongside the Account Manager to extend client partnerships; Review and analyze client contracts on a regular basis to ensure goals are on target
• Work with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships
• Manage a diverse set of clients totaling a minimum of $150K in monthly recurring revenue
• Lead by example and practices servant leadership; Deliver timely, specific feedback to account team members to up-level existing client services
• Be responsible for other tasks and projects as assigned by Client Services department leadership, as needed
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Benefits

• Base salary + commission opportunities
• Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
• 401(k) plan - 4% employer contribution matching
• Unlimited Time Off available on day one
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid
• A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 12 observed United States national holidays + 2 mental health recharge days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives