Enterprise Account Executive

Summary

Join Narvar as a results-driven Enterprise Account Executive to spearhead revenue growth across the EMEA region. You will be responsible for acquiring new clients, expanding existing relationships through upselling and cross-selling, and managing renewals. This role focuses on helping major retailers enhance the post-purchase customer experience. The position demands a strategic, consultative sales approach and a strong understanding of the European eCommerce market. You will manage the complete customer lifecycle, from initial contact to renewal, and collaborate with internal teams to deliver exceptional customer value. This is a challenging and rewarding opportunity to make a significant impact on a rapidly growing company.

Requirements

• 7–10+ years of enterprise SaaS sales experience, with a focus on eCommerce or adjacent technology
• Proven success selling to enterprise accounts with average deal sizes exceeding €200,000 ARR
• Deep understanding of post-purchase solutions (tracking, returns, customer communications, shipping protection)
• Familiarity with the European retail and eCommerce landscape, including market dynamics and key players
• Demonstrated ability to manage full-cycle enterprise deals from prospecting through renewal
• Experience working with eCommerce platforms such as Salesforce Commerce Cloud, Magento, Shopify, or BigCommerce
• Strong communication skills and ability to navigate both technical and business audiences
• Proficient in Salesforce, Gong, and modern prospecting tools (e.g., LinkedIn Sales Navigator, eTail Insights)
• Bachelor’s degree required

Responsibilities

• Own the full customer lifecycle: new business, upsell, cross-sell, and renewals
• Prospect and close new logo opportunities across EMEA enterprise accounts
• Build and maintain strong relationships with executive stakeholders (CIO, CDO, VP eCommerce)
• Manage complex sales cycles and tailor Narvar’s solutions to each customer’s needs
• Collaborate with internal teams (Solutions, Product, Marketing) to deliver customer value
• Accurately forecast pipeline and consistently exceed quota targets
• Represent Narvar at industry events, conferences, and customer meetings across EMEA

Preferred Qualifications

Multilingual skills are a plus