Epic Project Manager

Summary

Join our team as an Epic Project Manager, coordinating all aspects of population health and patient experience projects. You will manage multiple IT projects simultaneously, collaborating with clinical, administrative, and IT teams. Responsibilities include project oversight, interdisciplinary collaboration, data analytics and reporting, ensuring compliance, and providing go-live and post-implementation support. This role requires strong leadership, communication, and organizational skills, along with healthcare IT experience. Familiarity with Epic's population health suite is preferred. The position supports the Program Manager and requires collaboration with the client's Sr. Director of IT Applications. Successful candidates will demonstrate excellent analytical, technical, and organizational skills.

Requirements

• Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience
• Ability to independently research and perform analysis to resolve complex issues
• Ability to understand customer requirements and their impact on technical directions of a solution
• Self-motivated, detail-oriented, and able to manage work independently in a fast-paced environment with changing priorities
• Excellent customer service orientation, including oral and written communication skills
• Proficiency with MS Toolsets (e.g., Teams, Excel, PowerPoint, and SharePoint)
• 5 years of experience in healthcare IT, preferably with experience in population health, Epic implementations, or project management
• Experience managing interdisciplinary projects required

Responsibilities

• Manages multiple, simultaneous IT projects under the population health and patient experience umbrella, coordinating timelines, resources, and deliverables
• Coordinates between clinical, administrative, and IT teams to ensure a unified approach to managing patient care, focusing on preventive care, chronic disease management, and improving patient engagement
• Works closely with analytics teams to develop reporting toolsets based on operational need, focusing on patient populations, care gaps, and performance metrics within Epic's Population Health Suite
• Works closely with Information Security, Compliance, and Legal teams to ensure that IT solutions meet regulatory and security standards
• Participates in the creation and execution of go-live plans for new initiatives, including post-implementation monitoring and support

Preferred Qualifications

• Strong understanding of healthcare business processes and technology preferred
• Flexible and can-do attitude
• Must be a team player
• PMP or equivalent certification strongly preferred
• Epic certifications relevant to population health or patient engagement preferred
• Familiarity with Epic’s population health suite (i.e., Healthy Planet, Compass Rose, MyChart Care Companion, Cheers Campaigns) and healthcare data analytics is preferred