Escrow Officer

Summary

Join Orchard, a company revolutionizing the home buying and selling experience, as a dynamic Escrow Officer! Manage the closing process, ensuring exceptional customer experiences. You'll collaborate with various departments, troubleshoot title issues, and maintain financial balance. This full-time role, based in San Diego (remote option available), offers a base salary of $75-90K plus commission. Ideal candidates possess 5+ years of escrow experience and exceptional customer service skills. Orchard provides a supportive environment and opportunities for growth.

Requirements

• 5+ years of experience as an Escrow Officer or Senior Escrow Assistant
• Exceptional verbal and written customer service skills that help form positive relationships both internally and externally
• Experience mastering complex processes and contributing with the understanding of your role within a larger series of processes
• Confidence working with technologies (e.g. Microsoft Suite and Google Suite) and speciality software (e.g. Qualia)
• Working knowledge of state-level escrow rules and regulations enforced by Dept of Insurance
• A team player mentality who subscribes to the concept of “Team Before Self”
• Passion for innovation and are comfortable with change
• Organization skills and are exceptionally detail-oriented

Responsibilities

• Prepare closing disclosures, escrow agreements and all other settlement documents according to lender and/or buyer/seller instructions
• Clearly communicate and collaborate with cross-functional departments in Customer Experience, Brokerage, Contract Operations, and Funding to promptly troubleshoot and resolve any issues in the Title process to avoid delays
• Obtain clear title by curing title defects, satisfying existing liens and encumbrances against property or principals, and verifying proper vesting
• Balance all financials with corresponding invoices and tax balances
• Provide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure all outstanding checks and escrowed funds are properly managed
• Maintain compliance with Orchard Escrow policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards

Preferred Qualifications

This is a full time role that will report into the Escrow Manager.  We have a physical office in Mission Valley, CA, but the role can be remote based on preference. The Escrow Officer does need to be located in San Diego

Benefits

• Compensation Range: This is a base + commission position. The base range will be $75-90K/year based on experience
• Remote work, flexible hours