Event Manager

Summary

Join Fever as a part-time Event Manager for our Candlelight Concerts in Detroit! This role involves managing on-site event operations, including staff scheduling, training, and supply management. You will be the main point of contact for all event-related matters, ensuring a seamless experience for both staff and guests. The position requires experience in event management and exceptional customer service skills. The contract is for 6 months, with a possibility of extension, and offers a competitive hourly rate. This is a fantastic opportunity to join a rapidly growing company and contribute to the success of our unique and popular concert series.

Requirements

• 1+ years of experience in event management and/or a relevant degree (preferred)
• Interest and passion for live music and organizing events
• Exceptional customer service skills
• Experience leading an on-site team
• Strong problem-solving skills
• Good ability to work in a pressured environment

Responsibilities

• Act as main point of contact onsite for Candlelight events and staff; communicate directly with Fever Originals manager
• Full visibility into staff roster; set schedule; communicate with the staffing agency about any reschedules of events
• Ensuring each staff member is trained in their duties whether it is validating tickets, accommodating guests to their seats, or setting up the candles in the venue in preparation for the concert
• Drive uHaul with event supplies to and from concert venues ( if a candidate is not able to drive or does not have a valid driver’s license, alternative methods of transporting supplies may be arranged)
• Manage inventory and track supplies for venues
• Manage any printing needs
• Manage guest lists for all events
• Manage the opening and closing remarks at events (this will usually consist of a recorded speech, but may require public speaking on an occasional basis)
• Weekly reporting to Fever Originals Project Managers about the status of each event; including both the pre and post-event findings and feedback
• Occasionally assist with evaluating and executing walk-throughs of potential venues
• Represent both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event

Preferred Qualifications

Knowledge of AV and PA systems

Benefits

• Rate: 25$/hour
• The contract will be for 6 months, ideally starting as soon as possible
• The shows run weekly and shift times vary from 4-8 hours/day
• The role will be 29 hours max a week and possibly work on certain Holidays, (not including Thanksgiving or Christmas as there will be no concerts those days)
• There may be an opportunity to extend the contract at the end of the initial 6 months