Expansion Account Executive, Small Business Accounts

Summary

Join Nextiva, a leading provider of cloud-based communication solutions, as an Expansion Account Executive. In this full-cycle sales role, you will focus on outbound sales to existing small business customers (less than 100 employees). You will uncover opportunities, recommend Nextiva solutions, deliver personalized demos, and close deals. Success in this role requires 2+ years of experience in a fast-paced sales environment and proven success in meeting or exceeding sales targets. You will leverage your consultative selling skills to identify customer pain points and guide them towards solutions that drive real impact. Nextiva offers a comprehensive compensation package and benefits, including health insurance, paid time off, and professional development opportunities.

Requirements

• 2+ years of experience in customer service, account management, inside sales, or business development in a fast-paced, high-volume environment in telecommunications, technology, or other relevant industries
• Demonstrated success in outbound customer engagement — not reliant on inbound leads or support triggers preferred
• Proven track record of meeting or exceeding quota and/or other relevant revenue KPIs (retention, renewal, upsell/cross-sell, lead generation, etc.) preferred
• Experience working in a high-volume environment and/or managing high volume books of business
• Clear, concise verbal and written communication for high-volume outreach. English fluency required (spoken and written)
• Proficiency with CRM tools (Salesforce preferred)
• Comfortable navigating a team-driven sales model with a collaborative mindset
• Highly coachable, organized, and motivated by results

Responsibilities

• Sell Nextiva solutions through a primarily outbound motion to existing small business customers (less than 100 employees)
• Uncover opportunities through strategic, prospecting and discovery-led outreach using calls, email, SMS, and voicemail
• Recommend and position Nextiva solutions — from call center features to analytics and AI tools — that solve real business problems
• Deliver personalized product demos that show how Nextiva creates meaningful business outcomes
• Identify and prioritize high-potential opportunities within the existing customer pool, leveraging structured outreach strategies and available insights
• Qualify, prioritize, and close deals with confidence
• Use Salesforce to manage pipeline and forecast revenue accurately
• Consistently meet or exceed monthly and quarterly sales targets
• Collaborate cross-functionally to ensure a seamless customer experience and alignment across teams
• Champion Nextiva’s standard of Delivering Amazing Service® in every customer interaction

Preferred Qualifications

• Bachelor’s Degree in Business Management/Administration
• B2B Sales Experience
• Experience selling SaaS, UCaaS, CCaaS, or PaaS solutions
• Experience delivering demos and pitch decks
• Experience selling to US based customers
• Experience with Salesforce CRM, pipeline forecasting, and qualification frameworks like BANT or MEDDPICC

Benefits

• Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Life Insurance (24 times your monthly salary)
• Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement