Experimentation Solutions Architect

Summary

Join LaunchDarkly's Professional Services team as an Experimentation Solutions Architect. As a passionate experimentation expert and leader, you will mentor others and collaborate with customers and partners to enhance their experimentation capabilities. You will design a sustainable experimentation services model, build a team of skilled experts, and develop programs fostering experimentation-first thinking. This remote position, based anywhere in the U.S. near an airport, requires expertise in experimentation practices, A/B testing, data analysis, and web development concepts. You will lead the design and implementation of experimentation programs, using modern practices and open-source technologies.

Requirements

• Experimentation practices
• A/B & MVT Testing
• Conversion Optimization
• Dynamic Personalization
• Statistical Methods
• Data Analysis
• Strong understanding of web development concepts (front-end vs. backend, purpose of different environments, HTML vs. CSS vs. JavaScript, etc.)
• Facilitation techniques and practices from the Open Practice Library or similar
• Ability to define meaningful success metrics across multiple technology domains
• Comfortable working with highly distributed team
• Strong verbal, writing, and presentation skills
• Ability to self-study and quickly learn and put into practice new technologies, techniques, and methodologies
• Passion for releasing great software

Responsibilities

• Design a sustainable, revenue-generating experimentation services model (offerings, go-to-market plans and activation models, etc.) in collaboration with key internal partners (revenue, ops, sales, etc)
• Work with Sales partners to create a pipeline, sales process, and enablement materials for new Services prospects
• Build out a team of skilled experts (in-house, external contractors, and co-delivery partners) to scale delivery of advisory & implementation deliverables
• Develop a program that fosters experimentation-first thinking in LaunchDarkly customers
• Craft technical delivery engagements to lead our customers on the journey of meaningful changes that help them achieve their business goals
• Lead the hands-on design and implementation of experimentation programs using modern practices and open source emerging technologies
• Lead delivery of large, impactful experimentation engagements comprising multiple value streams and customer stakeholders from the C- suite to software and platform engineers
• Understand, communicate, and extend LaunchDarkly’s vision and brand of experimentation excellence to sales and delivery teams, clients, and partners to help identify, pursue, win, and deliver strategic experimentation programs
• Provide technology and practice delivery, and oversight to customers, partners, and teammates in the delivery of transformation engagements
• Activate partners globally to enable their ownership of experimentation programs built on the foundation of LaunchDarkly technology

Benefits

• Restricted Stock Units (RSUs)
• Health, vision, and dental insurance
• Mental health benefits
• Remote work