Field Applications Engineer

Summary

Join Solidigm, a leading global memory company, as a Commissioned Field Applications Engineer (FAE) within the Global Sales Group (GSG). This commissioned sales position focuses on hyperscale cloud customers, requiring you to lead technical engagements, understand customer needs, and drive business initiatives. You will develop strategies to win next-generation designs, identify growth opportunities, and maximize market share. This role demands strong technical expertise, excellent communication skills, and the ability to build strong relationships. Success in this position involves exceeding revenue and design win quotas, collaborating with internal stakeholders, and presenting compelling solutions to customers. The ideal candidate will possess a deep understanding of cloud data center infrastructure and storage technologies.

Requirements

• Bachelor's Degree in Computer Science, Engineering or related degree aligned with the required experience OR 6+ years of relevant technical sales experience in semiconductor, technology, or related industry
• 2+ years of relevant technical sales experience in semiconductor, technology, or related industry
• Detailed knowledge of market intelligence in the Cloud Service Providers segment including trends and workloads related to data center storage
• Knowledge of Cloud data center infrastructure including server storage platforms
• Experience with Hyperscale infrastructures and requirements unique to very large scale deployments
• Technical understanding of storage and memory requirements and usage
• Solid technical communication skills and ability to describe complex technology solutions in business terms and demonstrate business value to customers
• Listen, understand and respond professionally to customers while engaging in technical discussions spanning product hardware/firmware, platform requirements, application software, Quarterly Technical Reviews, etc
• Extensive experience interacting with internal and external stakeholders to develop creative solutions to customer pain points and manage customer expectations
• Strong analytical and creative thinking skills and domain expertise in relevant areas, e.g., storage, PCIe, NVMe, etc
• Storage standards knowledge: OCP, NVMe, SATA, form factors, etc
• Strong written and oral communication skills including the ability to effectively present in front of large audiences
• Strong relationship building skills including the ability to build rapport and communicate effectively with all levels of management internally and at the customer
• Excellent time management and organizational skills are needed in order to prioritize tasks in a very interrupt driven environment
• Ability to integrate technical, business, market, and environmental conditions into a compelling solution that meets customer needs

Responsibilities

• Understand and represent customer needs within Solidigm and form trusted relationships both externally and internally to meet and exceed customer expectations
• Be passionate about understanding our customer's requirements and influencing Solidigm's business decisions on a regular basis to maximize business opportunities and outcomes
• Drive strategic and tactical business conversations and leverage your leadership skills and technical acumen to achieve growth in sales and design wins while building customer loyalty with the goal to expand market share and revenue
• Establish influential technical relationships at the account(s) and orchestrate winning strategies leveraging those relationships
• Create, maintain, and execute to account plans, working alongside Account Manager(s) (AMs)
• Manage opportunities from discovery to design win leveraging CRM tool(s)
• Meet or exceed assigned annual revenue and design win quotas in conjunction with the AMs
• Work with Engineering, Firmware, Validation, and other stakeholders to ensure outstanding technical support to customer(s)

Preferred Qualifications

• 6+ years of experience in data center cloud sales, business development, or system and storage architecture
• Prior experience selling hyperscale system solutions or SSDs
• Relevant Cloud Certification credentials or equivalent experience

Benefits

For California, Colorado, New York, Washington, and remote roles: The compensation range for this role is $147,750 to $239,650