Field CTO

Summary

Join Glean as a Field CTO and become the strategic technical voice, bridging macro trends with Glean’s AI capabilities. This hybrid role blends enterprise strategy, technical evangelism, and product influence, requiring collaboration with prospects, customers, partners, and internal teams. You will drive platform adoption, ensure customer success, and shape product direction. As a thought partner to CIOs and CTOs, you'll advise sales and product teams and be a visible voice in the AI community. You will craft long-term strategies positioning Glean as a transformational asset, guide internal alignment, and shape market perception. Internally, you'll serve as a product steward, channeling customer needs into roadmap priorities and advocating for technical rigor.

Requirements

• Visionary Executive Leader: Leverages executive presence, leadership, and coalition building to inspire stakeholders, foster collaboration, and navigate complex client organizations, aligning technical solutions with business goals to drive commercial success through sales enablement and value articulation
• Generative AI Expert : Proficient in generative models and NLP, with experience in model architectures and fine-tuning for enterprise solutions
• SaaS Architecture Strategist : Skilled in distributed systems, microservices, and cloud-native architectures to scale SaaS platforms
• Networking Savant : Expert in enterprise networking protocols and optimization for low-latency, high-throughput AI performance in hybrid/multi-cloud environments
• Security and Privacy Champion : Knowledgeable in cybersecurity, data encryption, zero-trust architectures, and secure API integrations
• Integration Specialist : Experienced in integrating AI platforms with CRMs, ERPs, and collaboration tools using APIs for interoperability
• Problem-Solver with Advanced AI Reasoning : Adept at using AI reasoning for predictive search and contextual insights to solve enterprise challenges
• Data Management Expert : Proficient in large-scale data indexing, semantic search, and handling structured/unstructured data for accurate AI outputs
• Technical Strategy Visionary : Shapes technical strategy by translating client needs into product requirements, advocating for innovations like real-time search
• Fluent in AI Development Tools : Skilled in AI tools, prompt engineering, and customizing AI for enterprise use cases
• Cross-Industry AI Strategist : Versatile in applying AI across industries like healthcare, legal, and finance to address domain-specific challenges

Responsibilities

• Be the CTO for every customer relationship in your territory - leading strategic technical engagements across pre-sales and post-sales lifecycles
• Guide and support our team of GTM as a player-coach - helping refine discovery, value articulation, and architectural vision
• Partner with Sales to drive and shape deals by offering technical insights and guidance, advising on frameworks to address client challenges, and ensuring Glean’s platform aligns with business objectives
• Serve as the executive technical advisor to our top customers, helping them navigate cloud, security, and integration strategies for AI adoption
• Work cross-functionally with Engineering, Product, and GTM to deliver feedback, shape the roadmap, and ensure world-class delivery
• Lead industry conversations: represent Glean at events, share insights with peers, and contribute to technical thought leadership
• Use frameworks like MEDDPICC and Command of the Message to guide your teams in high-quality execution and deal inspection

Benefits

• Competitive compensation
• Healthcare
• Flexible work environment
• 401k
• Flexible work environment and time-off policy
• Transparent culture
• Learning and development opportunities
• Company events
• Free meals