Field CTO

Summary

Join Tray.ai as Field CTO, the strategic and technical leader driving platform adoption and customer success. You will work directly with prospects and customers, shaping the product roadmap, and influencing the direction of Tray.ai in the rapidly evolving market of AI-powered automation. As a visionary trusted by CIOs, you'll lead high-stakes sales conversations, validate architecture and security, and position Tray competitively. You'll inspire confidence in senior decision-makers, establishing Tray as the go-to enterprise solution. Travel is expected 50% of the time. This role requires strong technical expertise, executive presence, and the ability to translate field insights into product vision.

Requirements

• Position Tray as a strategic partner, not a tool. You will paint the roadmap vision, show enterprise-grade readiness, and help de-risk technical objections before they emerge
• Design and present reference architectures tailored to Fortune 500 complexity, making them feel elegant, simple, and inevitable
• Be Tray’s external technical evangelist. You will host executive roundtables, publish strategic content, and speak at key industry events
• Translate field insight into product vision, constantly bringing back patterns, blockers, and innovation gaps from top-tier customers
• Own Tray’s enterprise technical narrative, from security posture and scale to SLAs, integrations, and extensibility
• Stay engaged with strategic customers post-sale to drive expansion, build champions, and ensure we’re delivering measurable business outcomes
• Track automation and integration trends, emerging vendors, and shifting enterprise expectations, and advise the business accordingly
• Fluent in AI Development Tools: Skilled in AI tools, prompt engineering, and customizing AI for enterprise use cases

Responsibilities

• Build a reputation as a visionary in automation, low-code, and AI-first integration, aligning Tray’s narrative with broader industry transformation
• Shape the roadmap by collaborating tightly with Product, Engineering, and Execs to ensure we’re solving enterprise pain points that matter
• Partner with sales teams to drive and shape deals by offering technical insights and guidance, advising on frameworks to address client challenges, and ensuring Tray’s platform aligns with business objectives
• Help prospects feel confident trusting Tray with mission-critical workflows
• Work cross-functionally with Engineering, Product, and GTM to deliver feedback and shape the roadmap
• Act as executive sponsor and technical guide for lighthouse accounts
• Lead industry conversation by: representing Tray at events, share insights with peers, and contribute to technical thought leadership

Benefits

• Lead the Future of the Autonomous Enterprise – Be part of the AI revolution, helping businesses deploy AI-powered integrations and intelligent agents at scale
• Collaborate with Industry Pioneers – Work alongside top talent in AI, automation, and enterprise integration
• Make an Impact – Play a key role in expanding AI adoption and driving business transformation for our customers
• Continuous Learning & Growth – Stay ahead of cutting-edge AI advancements and contribute to shaping the future of AI-ready iPaaS
• Your team will fully support you to do your best work
• Our team is full of humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on performance, friendship, transparency, and looking out for one another. The heart of Tray.ai is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions, and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before
• If hired, the on target total compensation for this role is $310,000-$365,000 annually
• Our salary range is based on paying competitively for our size, industry, and location of the role, and are one part of many other compensation, benefit and reward opportunities we provide, including stock options