Field Engineer

Summary

Join Boingo as a DAS Field Engineer and take ownership of marquee venues, ensuring smooth system operations and partner satisfaction. You will leverage cutting-edge technology and collaborate with a top-notch team to maintain and enhance system performance in large-scale venues. This leadership role requires in-depth knowledge of DAS, WLAN, and Small Cell networks. The compensation range is $88k-$110k in Seattle, WA, with additional benefits including a quarterly bonus, 401(k) match, excellent health, dental, and vision insurance, tuition, gym, and cell phone reimbursements, and an annual bonus plan.

Requirements

• 3+ years of hands-on experience as a DAS or Cellular Field Engineer
• Familiarity with DAS OEMs (e.g., CommScope, JMA, Corning Mobile Access, SOLiD) and their performance benchmarks
• Experience managing subcontractors remotely across large regions
• Ability to read and interpret construction drawings, RF schematics (iBwave / Ekahau), and blueprints
• Proficiency in updating reports and trouble tickets
• Physical ability to lift 50 lbs., work outdoors, on ladders, and in confined spaces
• Experience with electrical wiring, ESD products, and working in construction or installation environments with minimal supervision
• Certifications in test equipment (e.g., Anritsu Sweep Master) and connector coring / compression techniques
• Basic LAN Layer 1 & 2 troubleshooting, including Cisco CLI knowledge
• Formal training or equivalent hands-on experience in basic installation procedures
• Willingness to travel within the Southwest region for up to a week and occasionally work shifts outside regular hours

Responsibilities

• Manage procurement for your venues, ensuring cost efficiency and budget adherence for hardware and subcontractor labor
• Optimize network performance by collaborating with system integrators and the operations deployment team during commissioning and integration
• Review and approve system integrator reports, ensuring compliance with carrier KPIs
• Analyze system health data, including Layer 3 messaging KPIs and carrier RAN metrics, and conduct quality control checks
• Perform routine health checks, preventative maintenance, and ensure system performance aligns with original turn-up standards
• Generate internal and external performance reports for stakeholders
• Conduct system testing, including RF sweep, fiber testing, PIM, and carrier handset testing
• Remotely monitor venues, troubleshooting issues, and coordinate subcontractor dispatch when necessary
• Build relationships with service providers to enhance system performance through data analysis
• Perform benchmark testing, RF site surveys, and create as-builts for new and existing venues
• Execute system modifications and additions, including DAS, Small Cell, and Wi-Fi equipment installations, rack stacking, and cable routing
• Work with hand and power tools, coaxial PPC compression tools, Cat5/6 terminations, and RF test equipment
• Maintain strong technical knowledge of wireless network products and ensure compliance with safety, business conduct, and quality assurance standards

Benefits

• Competitive pay, including a quarterly bonus
• 401(k) match
• Excellent health, dental, and vision insurance
• Tuition, gym, and cell phone reimbursements
• Annual bonus plan
• Full range of medical, dental, vision, financial, and other benefits