Zipline is hiring a
Field Systems Engineering Intern

Summary

Join the Field Systems Engineering team as an intern and contribute to developing, testing, and deploying system improvements for the operations team. You will work on Platform 1, manage key project tasks, create a detailed business case, travel to test facilities, and collaborate with cross-functional teams.

Requirements

• You can communicate effectively verbally and in writing, and are talented at translating technical concepts into simple instructions
• Strong project management skills, including the ability to establish timelines, lead stakeholder meetings, and provide cross-functional updates
• Analytical skills to create a detailed business case for assessing the impact and value of system improvements
• Ability to develop comprehensive test plans and procedures, and design instrumentation for system validation
• Willingness to travel to test facilities for hands-on development and testing
• Problem-solving mindset and a passion for continuous improvement in a dynamic, cross-functional environment
• You are an autonomous worker who can own and drive their own task management
• You are motivated by helping people and unblocking operations
• You are motivated to grow by building strong relationships with operations and engineering teams
• You have the grit, resourcefulness, and resilience to thrive in novel, uncertain and constantly-changing business and regulatory environments
• You believe deeply that access matters and that we can and will provide access to essential medical supplies for every person on the planet

Responsibilities

• Work on Platform 1 to develop, test, and deploy system improvements for the operations team
• Manage key project tasks such as establishing timelines, leading stakeholder meetings, and providing cross-functional updates
• Create a detailed business case to evaluate the impact and value of the proposed system enhancements
• Travel to test facilities to design test plans, procedures, and instrumentation for system validation
• Collaborate with cross-functional teams to create and implement repair procedures in operational manuals
• Contribute to improving system reliability and streamlining maintenance efforts through your work
• Solve complex problems in a dynamic, fast-paced environment while driving continuous improvement

Preferred Qualifications

• You have experience as a build technician, maintenance technician, or other hands-on operational experience
• You are familiar with a variety of technical components including mechanical, electrical, and software, and have experience on systems where they all interact
• You are familiar with change management frameworks and processes