Finance Systems Administrator

Summary

Join Turnitin as a Finance Systems Administrator and be responsible for the day-to-day configuration, support, maintenance, and improvement of our Netsuite ERP and other financial systems. You will work closely with accounting, finance operations, and FP&A teams, providing support to users across multiple time zones. This role requires at least 2 years of NetSuite administration experience, finance systems experience, and help desk ticketing system experience. A strong understanding of accounting and finance terms, NetSuite's advanced features, and the ability to manage a heavy workload are essential. Turnitin offers a remote-centric culture and a comprehensive benefits package prioritizing your well-being, including generous time off, health and wellness programs, and a retirement plan.

Requirements

• At least 2+ years NetSuite administration experience
• At least 2+ years working in a finance systems role
• At least 2+ years of experience working with help desk ticketing systems
• Familiarity with accounting and finance terms a MUST
• Extensive understanding of NetSuite, including experience in advanced revenue management (ARM), multi-book accounting, and being integrated with a SFDC CPQ environment and SFDC billing
• Ability to effectively manage tight workload and deadlines
• Enjoys working in a fast-paced, global environment
• Proven experience and understanding of financial processes
• Excellent verbal and written communication skills
• Ability to collaborate with internal stakeholders

Responsibilities

• Serve as the first line of defense for our financial systems, performing day to day troubleshooting and responding to end user questions via Jira tickets and finance system team emails
• Handle basic administrative functions including user maintenance, access and roles, ensuring appropriate segregation of duties, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
• Gather detailed change requests for improvements or changes to the system, and implement these changes as appropriate
• Create saved searches and reports for users within NetSuite
• Automate processes using Netsuite tools
• Assist in managing system integrations as well as integrations of newly acquired companies into our existing softwares
• Train new users and grow the Netsuite skill set across the organization
• Assist with documenting financial system policies, procedures, and customizations
• Support end user requirements
• Assist end users with reporting requests, such as saved searches, dashboards, and report building
• Play a role in testing for system implementations and integration
• Other special projects as required

Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*