Financial Assistant

Summary

Join our adventure travel company as a full-time Financial Assistant! Based in Bulgaria with work-from-home flexibility, you will play a vital role in managing our financial operations. Key responsibilities include processing customer payments and supplier invoices, reconciling accounts, identifying discrepancies, and ensuring timely payments. You will collaborate with various teams to streamline processes and maintain accurate financial records. This role requires strong financial administration experience, excellent attention to detail, and proficiency in Excel. We offer a competitive salary, annual bonus, and fantastic employee discounts on our trips.

Requirements

• Previous experience in a travel company with exposure to finance administration, bookkeeping, AP/AR
• Excellent eye for detail and administrative skills
• Excellent numeracy skills
• Exceptional Excel skills
• Experience with VAT calculations, reporting, and compliance
• Excellent English communication skills (written and verbal)
• Able to multitask, prioritise and establish/meet deadlines to ensure competing objectives are met
• Ability to work under pressure while maintaining accuracy
• Ability to work efficiently with minimal supervision
• Willing to go the extra mile for customers, colleagues, suppliers and the company
• Friendly attitude and high level of integrity
• Understanding and sharing of our values related to Responsible Travel
• Based in Bulgaria and eligible to work under a local employment contract

Responsibilities

• Loading customer payments into the reservation & content management system and the financial/accounting system
• Loading supplier invoices/proformas into the accounting system and reconciling them against the pre-loaded values in the reservation system
• Identifying discrepancies in the supplier costs/invoices and remedying them by communicating with the adventure specialists (internally) and suppliers (externally)
• Ensuring accurate and timely processing of supplier invoices and payments
• Sending supplier remittances
• Keeping track of overdue payments by customers and working with Adventure Specialists to ensure customer balances are collected on time
• AP/AR reconciliations
• Updating supplier details in the accounting and reservation system
• Processing customer refunds
• Working with the sales and operations teams to improve and streamline processes with regard to payments and costs
• Working with the products team with regard to pre-loading tour costs and sale prices in TourCMS

Benefits

• Work from home
• Flexible working time (note, however, that at least half of the daily working hours must be within standard UK business hours so that you can synchronously communicate with colleagues and suppliers)
• Competitive base salary (depending on skills and experience)
• Annual bonus based on performance
• Full-time contract with a Bulgarian-registered company, fully compliant with local labour laws
• Great discounts for you and your friends/family members on Natural Adventure trips
• Outstanding learning and development opportunities
• Great multinational team and a rapidly growing company