Financial Operations Manager

Summary

Join Storyblok as a Financial Operations Manager and assume end-to-end ownership of NetSuite OneWorld and the wider finance application stack. Ensure accurate and timely recording of commission calculations, travel expenses, and multi-currency transactions, providing audit-ready data. Champion automation and process optimization to elevate data quality and shorten the close. Partner with various teams to guide system changes, shape development roadmaps, and safeguard data integrity. Your technical depth and finance expertise will keep infrastructure running smoothly, unlock faster insights, and enable hands-on contributions where your skills add the most value. Storyblok offers a remote work stipend, home office equipment, sick leave, parental leave, annual leave, a personal development fund, a virtual stock option plan, team-building trips, flexible schedules, and an international team.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Informatics, Information Systems, Computer Science, or a related field required; Master’s degree preferred
• Minimum 5+ years in finance operations, accounting, or FP&A within a SaaS or technology-driven environment
• At least 3 of those years administering NetSuite OneWorld (or comparable ERP) in a multi-entity, multi-currency setup; hands-on with at least one satellite tool (Spiff, Yokoy, Deel, etc.)
• Demonstrated experience posting journals, performing reconciliations, and delivering an accurate, timely month-end close
• Proven ability to define, calculate, and interpret recurring-revenue and cost-efficiency metrics such as ARR, MRR, NRR, CAC, churn, LTV and the Rule of 40, or comparable subscription/business-model KPIs, and translate them into actionable insights and executive-level dashboards in partnership with FP&A
• Advanced Google Sheets/Excel modelling (ARRAY, QUERY, Apps Script); proficient in SuiteScript/workflow configuration, CSV imports
• Excellent decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal

Responsibilities

• Administer our ERP Oracle NetSuite OneWorld: own roles & permissions, SuiteScript/workflows, release calendar, and sandbox-to-production migrations; manage the development backlog and coordinate external NetSuite consultants to deliver enhancements
• Administer satellite finance tools, such as Spiff, Yokoy, Deel, and others, and their integrations/APIs, ensuring configurations align with finance policies and feeding accurate data into NetSuite
• Execute and oversee high-complexity booking streams: variable earnings/commissions and travel expenses; post journals, reconcile ledgers, and guarantee cut-off accuracy
• Support month-end close and internal reporting: prepare and review journals; deliver report extracts and variance analyses
• Access management and security: manage the access-review process, create/modify/delete user accounts, and enforce SSO & 2-factor authentication; provision and de-provision access as part of onboarding/offboarding
• Information-security projects and audits: implement technical solutions that enhance our security posture, and prepare evidence for ISO 27001/SOC 2 or other audits
• Data integrity, backups, and availability: Schedule and monitor system exports, snapshots, and core-IT backups; maintain retention policies to guarantee data completeness and recoverability
• User support, training, and documentation: troubleshoot finance-system issues, maintain runbooks, and deliver regular training sessions to Accounting, Payroll, RevOps and other stakeholders on system usage and security best practices
• Lead finance technology implementations by coordinating different teams, assessing the right too, and being the project manager
• Be able to work closely with the data team to ensure the right data is synched across our finance tools

Preferred Qualifications

• Professional accounting qualification (ACCA, CPA, CIMA) and/or NetSuite credentials (SuiteFoundation, Administrator) are a plus, but not a deal-breaker
• Basic SQL for data validation would be a plus
• Excellent English communication and written skills; other languages a plus

Benefits

• Monthly remote work stipend (home internet costs, electricity)
• Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules