Financial Support Specialist

Summary

Join our dynamic team as a Financial Support Associate! This role involves assisting clients with financial transactions and inquiries, supporting financial advisors, ensuring regulatory compliance, and maintaining accurate client records. You will process transactions, prepare reports, and handle client onboarding. Strong communication and organizational skills are essential. A bachelor's degree in a related field is preferred, along with experience in financial services. Enjoy a flexible work-from-home environment and a culture that values professional growth.

Requirements

• Strong proficiency in financial software, CRM tools, and Microsoft Office Suite
• Excellent communication and customer service skills
• High attention to detail and strong organizational abilities
• Ability to handle sensitive financial information with discretion
• At least 15mbps for main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office

Responsibilities

• Assist clients with financial transactions, inquiries, and account-related concerns
• Support financial advisors or registered representatives in preparing reports, documentation, and client communications
• Process and track investment transactions, payments, and reconciliations
• Ensure compliance with financial regulations, including FINRA and SEC guidelines (if applicable)
• Maintain and update client records, financial statements, and account data
• Handle client onboarding, including gathering necessary documentation and verifying financial details
• Assist in preparing financial reports, statements, and presentations for internal and client use
• Coordinate with internal teams for billing, invoicing, and account maintenance
• Stay up-to-date with financial products, services, and regulations to provide accurate support
• Identify and escalate financial discrepancies or issues to senior management

Preferred Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Experience in financial services, banking, or investment firms
• Knowledge of investment products and financial regulations
• Experience working with brokerage firms, wealth management, or banking institutions
• Problem-solving skills and the ability to work in a fast-paced environment
• FINRA Series 7 and/or 63/66 licenses

Benefits

• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best