Remote Flex Senior Manager

Summary

Join GiveDirectly's team as a Flex Senior Manager to lead programming across East and Southern Africa, developing new business opportunities, building partnerships, and designing, launching, and managing programs.

Requirements

• Exceptional alignment with GiveDirectly Values
• 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics)
• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
• Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
• Enthusiasm for dynamic environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
• Experience and high comfort level working in developing-country or high-risk settings

Responsibilities

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
• Design operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
• Define, track, and report operational and efficiency metrics
• Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
• Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support
• Ideate, evaluate, and drive new program opportunities, driving end-to-end deal cycle from pitching to launch
• Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal
• Identify and pursue fundraising opportunities for new programs
• Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space
• Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
• Directly manage one or more Managers to deliver high-quality operations and programming
• Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent
• Establish and maintain high-quality relationships with donors and operational partners
• Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers

Benefits

• Competitive salary
• Competitive benefits (exact details will vary by country)
• Unlimited PTO (that we encourage staff to take!)
• Desk allowance and flexible work location