Remote Flight Operations Support Engineer

Summary

Join Pyka as a Flight Operations Support Engineer to guarantee maximum operational uptime of our fleet and inform data-driven design decisions.

Requirements

• Bachelor’s degree in Software Engineering, Computer Engineering, Electrical Engineering, Aerospace Engineering, or Information Technology
• 1-3+ years experience with software-controlled hardware
• Experience with Linux and git
• Experience with software development: comfortable reading and amending code
• Talent and excitement for thorough troubleshooting
• Excellent communication skills, ability to build relationships across the company
• Independent and motivated, with an extremely strong work ethic; able to self-direct and manage time

Responsibilities

• Remotely and timely troubleshoot fleet issues and make decisions to guarantee maximum fleet up-time
• Support customer operations in off-hours once per week
• Identify and escalate trends in fleet performance and issues
• Analyze flight logs to identify and troubleshoot hardware and software issues
• Establishing diagnostic procedures and maintain a test/troubleshooting guide
• Depending on the candidate, additional responsibilities may include: Develop flight software to address bugs, control issues or implement new autopilot features
• Develop software to automate analysis or reporting
• Design test and test fixtures to validate new hardware

Preferred Qualifications

• Experience with C++
• Experience building data analysis tools in Python
• Experience with electric autonomous aircraft
• Experience with remotely supporting vehicle troubleshooting
• $90,000–$130,000 per year base salary + equity. Compensation will vary depending on location, job-related knowledge, skills, and experience

Benefits

• Employer-sponsored health, dental and vision insurance
• FSA with employer matching
• 401(k)
• Paid holidays, generous PTO, and additional unpaid time off
• Voluntary short-term disability, long-term disability, and life insurance
• Pre-tax commuter benefits
• Free catered lunch and plenty of snacks in our headquarters