Food Experience Associate

Summary

Join our team as a Food Experience Associate (FXA) and design personalized food experiences for clients using proprietary technology, collaborating with internal teams to drive company revenue.

Requirements

• 1+ years experience with menu development, vendor relations, inventory management or customer service preferably within the food & beverage industry or tech industry
• Proficient working knowledge of Google Sheets or Excel - you can dive into a spreadsheet & sort through data quickly, and understand the basics of formulas
• Adaptability : As a growing company, we are fast-paced, evolve processes rapidly, and are consistently testing out new technology to support company goals
• Attention to detail: You have a proven successful track record with attention to detail, but know when to take a step back and take in the big picture - and also know when to ask for help
• Organization : You have a knack for accomplishing difficult tasks through prioritization and time management

Responsibilities

• Leverage data for decision-making, monitor client feedback & preferences to design food experiences that continually delight each client in your portfolio
• Meal planning can be a puzzle at times and our FXAs use their menu knowledge and our guidelines to optimally translate customer overall budgets into individual meal spend and maximize client satisfaction
• Anticipate client needs, interpret trends in data, and turn them into actionable recommendations for our internal teams to improve the business
• Prioritize and manage your time to ensure weekly menus are planned while managing any client changes or special requests that come in, even if sometimes last minute

Benefits

• 401k match with immediate vesting (we match up to 3% of up to 6% that you defer)
• Flexible PTO, 9 paid holidays, flexible sick time, plus 8 hours of volunteer time
• Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross)
• Employer-paid life, short-term and long-term disability insurance
• $100 monthly wellness stipend
• $35 monthly internet stipend