Food Experience Associate

Summary

Join our team as a Food Experience Associate (FXA) and design personalized food experiences for clients using proprietary technology. Collaborate with internal teams to ensure client needs are met, drive company revenue, and enhance the overall client experience.

Requirements

• 1+ years experience with menu development, vendor relations, inventory management or customer service preferably within the food & beverage industry or tech industry
• Proficient working knowledge of Google Sheets or Excel - you can dive into a spreadsheet & sort through data quickly, and understand the basics of formulas
• Adaptability : As a growing company, we are fast-paced, evolve processes rapidly, and are consistently testing out new technology to support company goals
• Attention to detail: You have a proven successful track record with attention to detail, but know when to take a step back and take in the big picture - and also know when to ask for help
• Organization : You have a knack for accomplishing difficult tasks through prioritization and time management

Responsibilities

• Leverage data for decision-making, monitor client feedback & preferences to design food experiences that continually delight each client in your portfolio
• Meal planning can be a puzzle at times and our FXAs use their menu knowledge and our guidelines to optimally translate customer overall budgets into individual meal spend and maximize client satisfaction
• Anticipate client needs, interpret trends in data, and turn them into actionable recommendations for our internal teams to improve the business
• Prioritize and manage your time to ensure weekly menus are planned while managing any client changes or special requests that come in, even if sometimes last minute

Benefits

• 401k match with immediate vesting (we match up to 3% of up to 6% that you defer)
• Flexible PTO, 9 paid holidays, flexible sick time, plus 8 hours of volunteer time
• Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross)
• Employer-paid life, short-term and long-term disability insurance
• $100 monthly wellness stipend
• $35 monthly internet stipend
• Equity