Zillion Technologies is hiring a
Fraud Analyst

Summary

The FIU Fraud Analyst is responsible for investigating and analyzing potential fraud cases in a financial institution. They will monitor transactions for suspicious activity and provide customer service to internal and external customers. The Analyst must have at least 2 years of experience in banking, business, Fraud, BSA, or criminal justice and possess excellent communication skills and strong organizational abilities.

Requirements

• High School diploma or equivalent required
• College degree preferred
• Certification as a fraud professional (CAFP and/or CFE) preferred
• Must have 2 or more years of banking, business, Fraud, BSA, or criminal justice related experience

Responsibilities

• Investigate internal and external fraud events perpetrated against the organization
• Monitor transactions for potentially fraudulent activities across multiple transaction types
• Document and decide on complex alerts and cases to identify reportable suspicious activity
• Conduct customer outreach as needed to determine evidence of fraud
• Analyze data output to detect fraud patterns and trends
• Serve as a point of contact for internal customers with general questions or concerns about fraud
• Provide timely investigations and follow up to fraud alerts based upon established SLAs
• Distribute pertinent information to departments throughout the organization that may be affected by current Fraud trends

Preferred Qualifications

Customer Service, Branch, Check, Zelle and ACH Fraud experience a plus

Benefits

Not specified in the provided job description