NICE is hiring a
Fraud Product Manager

Summary

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requirements

• 5+ years of software product management or product marketing experience, preferably with enterprise software
• Knowledge of payments and banking
• Experience with fraud products
• Ability to work flexibly and independently in a fluid, start-up like environment
• Ability to work successfully with clients and business partners directly
• Excellent problem solving ability in high pressure situations
• Excellent negotiation skills to resolve internal and external competing priorities
• Superior written and oral communication skills, coupled with technical acumen
• Strong attention to detail and ability to meet deadlines
• Experience working with financial services industry
• BS or BA degree, or higher

Responsibilities

• Provide strategic direction and thought leadership in areas such as payments fraud, Identity Fraud and authentication management
• Research, gather, and define product requirements driven by client & market needs
• Own roadmap plans and prioritize features to support ongoing delivery, sales/marketing initiatives, Partners and other client commitments
• Partner with product marketing on go to market strategy
• Write market requirements documents that effectively communicate requirements to Technical Product Management, R&D, and other relevant technical teams
• Support project implementations and sales teams as subject matter expert for the Fraud space and the assigned products, including technical product expertise
• Drive creative resolution of escalated project issues with optimal business outcome across multiple internal and external stakeholders
• Assist management with special projects as they come up

Preferred Qualifications

• Experience/knowledge of Actimize solutions
• Experience with Managing & Delivering Cloud/SaaS Products
• Experience with SAFE agile
• Experience working with offshore development team and product owners

Benefits

Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week