Fulfillment Systems Engineer

Summary

Join Hungryroot's growing Operations team as a Fulfillment Systems Engineer! As the subject matter expert for our proprietary platform, Canopy, you will partner with the Senior Manager to develop and optimize this crucial system. This role blends technical development (Python, Django) with hands-on collaboration across various teams. You will leverage data-driven insights and Six Sigma methodologies to improve operational effectiveness and scalability. The ideal candidate possesses strong technical and analytical skills, operational expertise, and excellent communication abilities. Hungryroot offers a remote-first work environment with numerous benefits, including unlimited vacation, parental leave, and comprehensive health insurance.

Requirements

• Possess Intermediate SQL and Python skills for data querying, automation, and scripting
• Have basic familiarity with Django, web development (HTML, CSS, JavaScript), and containerization technologies like Docker
• Be proficient in Excel and business intelligence tools (Tableau, Looker, Power BI)
• Have the ability to thrive in fast-paced environments, adapt to dynamic challenges, and apply analytical thinking to operational improvements
• Possess a Bachelor’s degree in Engineering, Computer Science, or a related field with a minimum of 2 years of professional experience in a relevant role
• Have strong communication skills for cross-functional teamwork
• Have the ability to manage projects independently, prioritize tasks effectively, and deliver high-quality work with attention to detail

Responsibilities

• Serve as the SME for Canopy, our proprietary fulfillment operations system. This includes optimizing workflows, ensuring seamless integrations with fulfillment-related platforms, managing system configurations and deploying new features and updates, developing python scripts to automate fulfillment workflows, troubleshooting issues and maintaining technical documentation
• Identify and implement data-driven system / process improvements using Six Sigma methodologies, in partnership with operations (Fulfillment, Inventory, Transportation, Supply Chain)
• Work with warehouse teams to enhance inventory and order processing systems
• Troubleshoot and debug system issues, collaborate with stakeholders to develop long-term preventative solutions
• Assist with Docker-based deployments and basic server maintenance
• Continuously seek out performance bottlenecks, risks, and maintenance overhead, collaborating with team members to enhance the system’s robustness and scalability
• Complete one-off analysis of operational data using Looker and SQL to provide actionable insights. Build and maintain dashboards for supply chain and fulfillment performance

Preferred Qualifications

Possess Six Sigma Green Belt certification for process optimization

Benefits

• Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide!
• Equity
• Unlimited vacation policy
• Universal paid parental leave
• Monthly Hungryroot credit for delicious, healthy groceries
• Comprehensive health, vision, dental, and life insurance
• Wellbeing benefits including One Medical, Spring Health, LiveHealth, Rightway care concierge, and more
• 401k with match
• A work from home stipend to support your initial home-office setup