Functional Lead

Summary

Join Datacom's Dynamics 365 CE team as a Functional Lead and spearhead the implementation of Dynamics 365 CE solutions for high-profile clients. Lead and mentor a team, conduct business analysis and design solutions, and facilitate client workshops. Configure Dynamics 365 CE products to meet client needs and provide post-implementation support. Collaborate with cross-functional teams, participate in pre-sales activities, and serve as a subject matter expert in bid engagements. Datacom offers a dynamic, agile work environment with perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. This role requires expertise in Microsoft Dynamics CE systems and experience with Dynamics 365 Customer Engagement and Power Platforms.

Requirements

• The successful candidate for this role will be seen as an expert in their field and will have demonstrated experience and success in a similar, client facing role
• You’ll have plenty of experience leading the implementation of Microsoft Dynamics CE systems and have an understanding of Sales, Service and Marketing principals
• Experience with Dynamics 365 Customer Engagement and Power Platforms is essential

Responsibilities

• Lead the implementation of Dynamics 365 CE solutions for high-profile clients while fostering strong, trustworthy relationships
• Conduct business analysis, design solutions, and facilitate client workshops
• Manage the team, mentor and guide other team members in their professional development
• Configure Dynamics 365 CE products to align with client needs
• Provide post-implementation support to ensure ongoing client satisfaction and system optimization

Preferred Qualifications

• You may also have experience with presales and shaping projects
• You enjoy being hands on and aren’t afraid to get stuck in there to train your customers or mentor junior team members

Benefits

• Remote working
• Flexi-hours
• Professional development courses