Functional Solution Architect

Summary

Join Neocol's Delivery Team as a Functional Solution Architect to lead projects from requirements gathering to deployment for subscription-based clients. You will design complex solutions, guide clients in architectural decisions, and ensure the solution's long-term scalability and stability. Responsibilities include deep-diving into business process needs, defining project scope, building client confidence, facilitating demonstrations, assisting technical resources, and guiding customers towards best practices. Effective communication with both technical and non-technical stakeholders is crucial, along with providing mentorship to team members. Occasional travel may be required. Neocol values collaboration, creativity, trust, ownership, and passion.

Requirements

• 3+ years experience in the Quote to Cash sphere
• Experience in 3+ medium to large-scale full-lifecycle Salesforce CPQ implementations as a Solution Architect, with strong expertise in Salesforce Sales Cloud
• 3+ years of experience working on the Salesforce platform
• SFDC Administrator or Developer certifications, Salesforce CPQ Certification or substantial Salesforce CPQ experience
• Experience using Jira, Slack, Google Suite & LucidChart
• Must be a self-starter with experience designing and developing CPQ, Billing & Salesforce solutions
• Must be highly organized with the ability to manage and prioritize while simultaneously working both collaboratively as well as independently
• Ability to understand varying client needs and respond flexibly and creatively, working with internal resources to recommend and implement the highest ROI for our clients
• Ability to work cross-functionally with technical and non-technical resources
• Comfortable analyzing data and identifying opportunities to drive meaningful standardization of data and processes regionally and/or globally
• Excellent communication skills, both verbal and written, and the ability to translate technical subject matter to non-technical audiences
• Agile, and can work well in environments where objectives and priorities are reviewed and assessed regularly

Responsibilities

• Lead projects through requirements gathering, solution design, build and deployment of the final solution for our subscription based clients
• Drive developing complex designs, helping our clients make architectural decisions, and guiding them through the development and adoption of their new system
• Deep dive into business process needs and requirements, identifying areas of key complexity and expanding on those
• Define project scope and identify/manage “scope creep”
• Build client confidence in the solution as it is developed and provide guidance to clients around how to effectively use and adopt the solution
• Facilitate solution demonstrations (sprint and final demo’s) efficiently
• Assist technical resources in solution design, development, and deployment during the lifecycle of the project
• Ensure the solution is able to meet long-term goals for the client in regards to scalability and stability of the solution
• Guide customers towards best practices as much as possible for the solution they are developing
• Effectively communicate solution design and rationale to both technical and non-technical stakeholders, ensuring alignment and clarity across project teams
• Provide mentorship to resources on the Neocol team to help them grow and develop in their role
• Effectively communicate deadline risks and timeline shifts to the wider project team
• Provide general solution leadership and guidance to the wider project team
• Occasional travel may be required as part of this position's responsibilities

Preferred Qualifications

Knowledgeable about the following is a plus: Revenue Cloud, B2B Commerce, Experience Cloud, Service Cloud, Conga Composer, Conga CLM, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM

Benefits

• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
• Employer match 401(k) plan
• Medical, vision & dental benefit offerings
• Adoption Assistance Program
• Flexible PTO
• Home office stipend