Senior CPQ Solution Architect

Summary

Join Instacart as a CPQ Solution Architect and play a pivotal role in transforming our Salesforce CPQ system. You will design, implement, and optimize scalable Salesforce CPQ and Revenue Cloud solutions. This involves building dynamic pricing models, enhancing the CPQ system with features like billing and renewals, and integrating with CLM and ERP platforms. You will collaborate with cross-functional teams to optimize revenue processes and provide technical guidance to development teams. The role requires ensuring compliance and governance, and you will contribute to seamless integrations and scalable revenue operations. This is a remote position offering competitive compensation and benefits.

Requirements

• Experience8+ years of Salesforce experience with at least 4 years focused on CPQ and Revenue Cloud
• Proven success in leading the implementation and scaling of Salesforce Revenue Cloud solutions, including advanced invoicing, subscription management, and contract renewals
• Extensive experience integrating Salesforce CPQ/Revenue Cloud with ERP and CLM platforms
• Advanced knowledge of Salesforce CPQ features, including price rules, discount models, product catalogs, quote generation, and approval workflows
• Comprehensive understanding of Revenue Cloud capabilities, such as Billing, Sales Agreements, Payment Schedules, and Revenue Recognition
• Hands-on expertise in Salesforce development tools, including Apex, Visualforce, Lightning Web Components, and Flows
• Experience with integration tools like MuleSoft, Dell Boomi, or Salesforce REST/SOAP APIs
• Salesforce Sales Cloud Consultant Certification (required)
• Salesforce Certified CPQ Specialist (required)
• Strong communication and interpersonal skills; ability to collaborate effectively with Sales, Finance, Legal, and IT teams
• Strategic problem-solving and analytical thinking skills, with the ability to manage complex technical challenges
• Proven ability to handle multiple priorities and thrive in a fast-paced environment

Responsibilities

• Architecting Salesforce CPQ and Revenue Cloud Solutions: Design, implement, and optimize scalable Salesforce CPQ and Revenue Cloud solutions to meet complex business requirements
• Build innovative dynamic pricing, subscription management, and revenue-recognition models using Revenue Cloud functionalities
• Enhance the CPQ system with features like billing, renewals, and advanced invoicing to align with organizational goals
• Integration Expertise: Architect, lead, and build integrations between Salesforce CPQ/Revenue Cloud solutions and CLM platforms (e.g., Conga CLM, DocuSign Contract Management)
• Design and execute seamless integrations with ERP systems (e.g., SAP, Oracle ERP, or Microsoft Dynamics) to enable unified end-to-end business processes
• Ensure data consistency and seamless workflows across Salesforce, CLM, ERP, and other systems through robust integration designs
• Revenue Process Optimization: Collaborate with cross-functional teams, including Finance and Sales, to implement Revenue Cloud features such as invoicing, tax calculation, and contract renewals
• Automate subscription lifecycle management using advanced workflows, improving operational efficiency
• Develop and optimize processes for revenue recognition and billing across the organization
• Technical Leadership: Provide strategic and hands-on technical guidance to Salesforce development teams, ensuring the adoption of best practices
• Oversee architectural designs to ensure scalability, security, and compliance standards are met
• Collaborate with key stakeholders to align Salesforce CPQ/Revenue Cloud solutions with critical business objectives
• Compliance and Governance: Implement robust governance frameworks, including security protocols, roles, and permissions, for sensitive data
• Ensure all solutions meet organizational policies and legal compliance, including accounting and revenue recognition standards

Preferred Qualifications

• Advanced familiarity with ERP platforms like SAP or Oracle ERP
• Experience implementing Revenue Cloud features for industries like SaaS, Telecom, or Manufacturing
• Knowledge of Agile development methodologies and tools like Jira or Trello
• Salesforce Billing Specialist or Revenue Cloud Accreditation (preferred)
• Architect-level certifications, such as Salesforce Application Architect or System Architect (preferred)

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote
• The base pay range for a successful candidate is dependent on their permanent work location
• This role is eligible for a new hire equity grant as well as annual refresh grants