German Customer Support
Speakit
π΅ $15k
πRemote - Greece
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Job highlights
Summary
Join a dynamic and human-oriented team as a Customer Service Agent for one of the biggest pharmaceutical companies, working 100% remotely from all over Greece.
Requirements
- C2 level in German
- B1-B2 level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Adaptive skills and team spirit
Responsibilities
- Comply with the companyβs policies and procedures to meet business requirements
- Answer inbound calls and emails within guidelines/goals
- Be responsible for dealing with all customer enquiries ensuring the highest level of service
- Maintain accuracy and security of customer information on the database
- Provide friendly and efficient service to the worldwide community
- Identify and escalate issues appropriately
- Monitor and control numerous concurrent tasks
- Proactively and independently work to meet targets and goals
Benefits
- Competitive salary (1200β¬)
- Extra productivity bonuses
- Meal vouchers (100β¬-130β¬/month in supermarket vouchers)
- 100% remote all over Greece
- All the equipment will be provided and sent to your home
- First class ongoing training and development
- Career development opportunities
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