Global Head of Technology Experience

Summary

Join Canva and lead the Technology Experience group, maximizing business impact through technology solutions. Lead and mentor teams across multiple technology disciplines, fostering a culture of engineering excellence. Define an agile technical strategy leveraging AI and automation. Influence IT best practices and own IT transformation strategies. Manage the corporate technology budget and vendor relationships. This role requires deep IT experience, a strong understanding of technology systems, and proven success in leveraging AI and automation. Canva offers equity packages, inclusive parental leave, a wellbeing allowance, and flexible leave options.

Requirements

• Demonstrated deep and diverse IT experience with a proven track record of leading high-performing teams across multiple IT domains
• A strong understanding of technology systems, modern tools and infrastructure fundamentals, enabling you to partner effectively across IT and Infra teams
• Proven success in leveraging AI and/or automation to push the boundaries of enterprise IT solutions
• Demonstrated experience & solid understanding of IT service management, enterprise architecture, IT delivery, and change management—ideally within a tech-led, hybrid organisation
• You thrive when navigating ambiguity and complexity, with a passion for shaping scalable internal experiences that support global growth
• Experience in establishing and communicating strategic and operational IT metrics to executive stakeholders
• Skill in managing significant technology budgets and vendor relationships
• Background in leading technology strategies and integrations for mergers and acquisitions
• Values-led leadership who leads by example, promotes a no-blame culture, and champions Canva’s engineering values

Responsibilities

• Partner with leaders across Canva to maximise business impact through technology solutions and products delivered through the teams within Tech Experience Group
• Lead and mentor teams across multiple technology disciplines, fostering a culture of engineering excellence
• Define an agile technical strategy that unlocks innovative capabilities (e.g. AI & automation) to teams across Canva
• Influence other groups and teams within and outside of IT towards IT best practices that are fit for purpose for Canva’s culture and roadmap
• Successfully own defining IT transformation strategies and cohesively delivering across internal teams with IT resources & budget
• Drive a culture of innovation and continuous improvement for efficient IT operations & service delivery while enabling teams across Canva to deliver services seamlessly on IT’s solutions and products
• Manage the corporate technology budget and vendor relationships, maximising the value of our investments across Tech Experience

Benefits

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally