Arista Networks is hiring a
Graduate Technical Solutions Engineer

Summary

Join Arista Networks as a Graduate Technical Solutions Engineer (TAC) and contribute to our World Class support team in the EMEA TAC. As a graduate, you will go through a ramp-up program to learn networking protocols, technologies, and tools. Once trained, you will support customers across various industry verticals with Arista products and solutions.

Requirements

• Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred
• Basic understanding of Linux
• Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) is a plus

Responsibilities

• Develop a desired level of proficiency in protocols and technologies by effectively leveraging the support and resources provided
• Troubleshoot and resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters, via email or on the phone
• Find answers to complex challenges by brainstorming with peers and using labs to recreate issues and test solutions
• Use interpersonal skills, product knowledge and expertise in responding to daily customer-centric activities
• Document customer communication and recurring technical issues to support product quality programs and product development
• Engage in documentation activities that will guide our customers to find solutions to issues with Arista products

Benefits

• Pension contribution
• Private medical insurance
• Flexitime
• Hybrid working arrangements
• Profit sharing
• Sick pay
• On-site parking
• Company events
• Wellness program