Arista Networks is hiring a
Graduate Technical Solutions Engineer
Arista Networks
π΅ ~$120k-$135k
πIreland
Please let Arista Networks know you found this job on JobsCollider. Thanks! π
Summary
Join Arista Networks as a Graduate Technical Solutions Engineer (TAC) to support customers across various industry verticals with Arista products and solutions, while learning cutting-edge technology and honing critical thinking, customer interaction, and communication skills.
Requirements
- Minimum education is a MS in a technical field (CS/EE/ITP preferred)
- Industry certifications preferred
Responsibilities
- Develop a desired level of proficiency in protocols and technologies by effectively leveraging the support and resources provided
- Troubleshoot and resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters, via email or on the phone
- Find answers to complex challenges by brainstorming with peers and using labs to recreate issues and test solutions
- Use interpersonal skills, product knowledge and expertise in responding to daily customer-centric activities
- Document customer communication and recurring technical issues to support product quality programs and product development
- Engage in documentation activities that will guide our customers to find solutions to issues with Arista products
Benefits
Access to labs to perform your own recreates, along with assigned mentors and training on our products
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Please let Arista Networks know you found this job on JobsCollider. Thanks! π