Group Product Manager

Summary

Join Carrum Health as a Product Manager and own the vision and execution for our patient application. You will work cross-functionally to guide execution from conception to launch, unifying the vision and strategy across multiple service lines. Responsibilities include coordinating development and launch activities, leading prioritization of features, and identifying opportunities to improve the user experience. This full-time position offers a competitive salary and a collaborative, remote-friendly work environment. Carrum is a fast-growing health tech company with a mission to transform the healthcare system, offering a chance to make a significant impact. The ideal candidate has 12+ years of experience building and launching software products and a strong understanding of user needs.

Requirements

• 12+ years of experience building and successfully launching software products. You already know how to manage feature requests from multiple stakeholders, derive priorities, write stories, wireframe ideas, schedule releases, keep everyone informed and gather feedback
• Always been consumer-centric in your work
• A keen ability to understand the fundamental needs revealed by user feedback (i.e. look beyond what the customer is asking for, and make sure you understand what they really need)
• Strong ability to discuss technical details and collaborate with engineers & product design while clearly communicating with leadership, customers, marketing and customer success
• Excellent written and verbal communications, including the ability to clearly and concisely articulate complex concepts to both technical and non-technical collaborators
• You are both creative and analytical. You thrive in ambiguous situations and are very comfortable leading through influence rather than authority. You can move fluidly between strategy and execution
• Experience with agile/lean organizations and startups

Responsibilities

• Work cross-functionally to guide Carrum’s execution from conception to launch by connecting the technical and business worlds. You will deeply understand Carrum’s strategy, the needs of our members, and the capabilities of our clients and partners
• Unify the vision, product roadmap, and go-to-market strategy across multiple service lines like surgical, oncology, substance use, and others
• Coordinate the development, launch activities and seek input from key stakeholders including users, sales, marketing, client success, network teams and Carrum leadership
• Lead prioritization and trade-offs between schedule, performance, and cost to inform product direction. Clearly communicate benefits and results to a range of audiences
• Be responsible for identifying opportunities and creating a portfolio-level roadmap to delight every user. Identify user pain points and product gaps, and collaborate closely with engineering, data and care teams to ship new features

Preferred Qualifications

Digital Health experience and dealing with healthcare data is highly desired but not required. If you’ve been working with data in e-commerce, consumer tech, B2C or membership-experience based business (esp. at the startup/scale-up phase) that’s just as valuable for us

Benefits

• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan