Group Product Manager

Summary

Join Lightspeed's Financial Services team as a Group Product Manager and own the product direction, strategy, and implementation for a key area of Payments and Capital products. You will collaborate with customers and internal teams, lead a high-performing product management team, and foster an inclusive work environment. The role focuses on enhancing the merchant experience by providing a seamless financial ecosystem. Key strategic areas include centralizing financial data, streamlining onboarding, enabling self-service tools, establishing a robust fraud prevention framework, and delivering real-time transaction insights. This position offers a unique opportunity to improve the Financial Services platform and create a seamless merchant experience. You will be responsible for product strategy development, cross-functional collaboration, roadmap management, performance monitoring, and stakeholder communication.

Requirements

• Have a proven product management track record in SaaS products at scale
• Have 5-8 years of experience in product management ideally within ecommerce and/or SaSS products
• Be a leader with strong people skills who can manage and represent your team
• Demonstrate expertise in leading cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment
• Have excellent communication and leadership skills, capable of articulating complex concepts to a diverse audience, including senior leadership, technical teams, and non-technical stakeholders
• Have a deep passion for enhancing user experiences through technology, with a customer-centric approach to solving problems and delivering value
• Have a collaborative mindset, with the ability to forge strong relationships across the organization, influence without authority, and lead teams toward shared goals and successful outcomes
• Have expertise in product management and Agile/Scrum product development life cycles, as well as building and delivering high-quality software on time
• Have a solid understanding of setting, measuring, and improving product success metrics
• Have familiarity working in parallel with multiple squads across different time-zones
• Be able to lead client discovery, solutioning, and alignment conversations
• Have an understanding of product strategy development and roadmapping tools

Responsibilities

• Define and execute the product strategy for a key area of Foundation’s three-year vision
• Work closely with engineering, design, integration partnerships, and go to market teams to ensure seamless integration and delivery of the critical Foundation features
• Develop and maintain a product roadmap that aligns with business goals and customer needs
• Track and analyze key performance metrics to ensure the product meets business objectives and delivers value to our integrators and our courses
• Regularly update stakeholders on product progress, challenges, and opportunities
• Guiding, motivating and growing a team of product managers as they manager components of the overall Foundation’s charter
• Guiding, motivating and growing a team of product managers as they solve complex problems in the foundation domain

Preferred Qualifications

• Have experience building platforms
• Have an understanding of the Payment and Capital industry
• Have POS (retail and hospitality) industry experience

Benefits

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs every day
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family
• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Extended Healthcare benefits
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day