Group Product Manager, Growth

Summary

Join Earnest as a Group Product Manager, Growth and report to the Chief Product Officer. Drive experimentation on product funnels to optimize performance and maximize loan originations. Define and execute a product strategy to engage potential customers. Partner with engineering, data, and marketing teams to build a strong foundation for testing and personalization. Drive engagement and cross-sell from existing customers as new products launch. Develop APIs and embedded experiences to drive growth from partners. Lead and develop a small team of PMs. This role requires 7+ years of experience launching and growing a successful consumer digital lending or fintech product, 2+ years leading a team of Product Managers, and a data-driven philosophy. The position is based in the San Francisco Bay Area with flexible remote work options, requiring 3 days a month in the Oakland office.

Requirements

• 7+ years launching and growing a successful consumer digital lending or fintech product
• 2+ years experience leading a team of Product Managers
• Experience optimizing an online customer acquisition funnel with multiple channels and products
• Experience growing engagement from an existing base of customers, and finding ways to cross-sell and monetize that engagement
• A data-driven philosophy, which influences what you build and when you pivot
• Deep experience setting up, running, and measuring A/B tests
• Ability to manage and continuously optimize a testing roadmap based on opportunity size, customer insights, data analysis, and learnings from testing
• Has integrated martech infrastructure into an experience to enable growth through marketing and/or sales channels
• An entrepreneurial mentality, with the desire to change the world and an impatience to get there
• An ability to think strategically and see the big picture, but obsessed with the details of the customer experience, never missing an opportunity to benefit customers
• Executive presence with cross-functional team members of all levels, including C-level
• A Bachelor's degree in a technical field

Responsibilities

• Drive experimentation on our product funnels to optimize funnel performance and maximize the number of customers who originate a loan with Earnest
• Based on customer insights, define our strategy and execute a product strategy to engage and nurture customers who are not yet ready to become Earnest customers, but will be in the future
• Partner with peers on the engineering, data and marketing teams to ensure that we have a strong foundation for testing, personalization and funnel optimization
• As we launch new products, drive engagement and cross-sell from existing Earnest customers
• Develop APIs and embedded experiences that can drive growth from partners who serve similar customer bases
• Lead and develop a small team of PMs as a player/coach

Preferred Qualifications

• Experience with sophisticated testing methodologies such as contextual, multi-arm bandits
• Experience launching growth features or freemium offerings from 0-1
• Experience partnering closely with a marketing team to open up new distribution channels
• Experience building embedded product experiences with partners

Benefits

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Competitive parental leave