GTM Systems Architect

Summary

Join Fleetio as a GTM Systems Architect to lead the design and development of scalable and efficient Go-To-Market systems and processes. You will define the architectural vision for Salesforce CRM and associated platforms, ensuring alignment with business objectives. Lead the development of scalable, secure solutions, architect and execute end-to-end integrations with third-party applications, and evaluate build-versus-buy decisions. Collaborate with cross-functional teams, gather requirements, and deliver impactful solutions. Partner with Product and Engineering teams to embed product data into GTM systems, enabling insights and automation. Advise senior leadership on architectural trade-offs and contribute to business strategies through technical insight.

Requirements

• 5+ years of experience in IT, GTM Systems Operations, or a related technical field
• Proven expertise in system design, architecture, and integration
• Hands-on admin-level experience with Salesforce CRM, Service Cloud, and Partner Community
• Strong knowledge of middleware platforms such as Workato
• Familiarity with key GTM tools, including Outreach, Gong, Drift, Marketo, ZoomInfo, and others
• Excellent collaboration, stakeholder management, and communication skills
• Self-starter with the ability to work both independently and within a team environment
• Strong organizational and project management capabilities, with a focus on delivery and results

Responsibilities

• Define the architectural vision and technical strategy for Salesforce CRM and associated platforms, ensuring alignment with overarching business objectives
• Lead the development of scalable, secure solutions that integrate smoothly with other enterprise systems and support long-term growth
• Architect and execute end-to-end integrations with third-party applications, owning full lifecycle implementation where needed
• Evaluate build-versus-buy decisions and make informed choices based on business value, resource availability, and technical feasibility
• Collaborate with cross-functional departments to gather requirements, prioritize initiatives, and deliver solutions that maximize impact
• Partner with Product and Engineering teams to embed product data into GTM systems, enabling insights and automation across the funnel
• Assess, adopt, and implement new technologies by quickly understanding system capabilities and fit for purpose
• Advise senior leadership on architectural trade-offs and contribute to business strategies through technical insight
• Proactively identify and resolve complex, high-impact technical challenges, ensuring performance, reliability, and scalability of Salesforce and integrated tools
• Act as a thought leader and subject matter expert, translating emerging technology trends into actionable business strategies and innovations

Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks (increases at year two!)
• 12 company holidays + 2 floating holidays
• Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
• FSA & HSA options
• Short and long term disability (short term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing fund - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend
• Fully stocked kitchen with tons of drinks & snacks (BHM only)
• Remote working friendly since 2012 #LI-REMOTE