Go-To-Market Systems Architect

Summary

Join Level Access, a leading SaaS accessibility company, as their Go-To-Market (GTM) Systems Architect. This strategic, hands-on role involves designing, architecting, and optimizing the GTM systems ecosystem, encompassing platforms like HubSpot, Salesforce, and Gainsight. You will bridge business operations and technical teams, ensuring scalable and efficient systems. The ideal candidate possesses a deep understanding of GTM business processes and the customer lifecycle. Responsibilities include leading integrations, defining architectural standards, partnering with the data team, and serving as a trusted advisor to business partners. This role also includes team leadership, project management, and ensuring system security and compliance.

Requirements

• 7+ years in systems architecture or business systems roles, preferably in B2B SaaS
• Expertise in Salesforce, HubSpot, Gainsight, and integration tools like Celigo or Zapier
• Salesforce Administrator Certifications required; additional Salesforce certifications (e.g., Platform App Builder, Sales and Service Cloud Consultant, or Architect tracks) strongly preferred
• Strong foundational knowledge of GTM processes, including lead-to-revenue and customer lifecycle
• Skilled at leading projects and shifting priorities
• Clear communicator with experience working with senior management

Responsibilities

• Design and maintain scalable, secure, high-performing GTM systems
• Lead integration strategy across platforms with managed connections, custom integrations, and iPaaS tools (e.g., Celigo, Zapier)
• Define and implement architectural standards and system governance
• Partner with the data team to ensure clean, validated data flows into the corporate data lake with automated refreshes
• Develop solutions that respect system limitations while supporting end-to-end GTM processes
• Serve as a trusted advisor to business partners during requirements gathering, process analysis, and solution review
• Partner with Sales, Marketing, Customer Success, and RevOps to translate GTM strategies into system-based solutions
• Map and optimize end-to-end GTM system workflows, ensuring alignment with business goals
• Guide and mentor developers and administrators across GTM systems
• Collaborate with the Director of Business Systems to align on roadmap, priorities, and execution
• Lead or support the full scope of business systems projects from implementations and large-scale deployments to fresh integrations and general enhancements
• Collaborate with Level Access’ Global Training & Enablement lead to support the creation of enablement content for end users
• Ensure documentation, testing, and training are completed for all system changes
• Implement scalable access controls that support a functionally diverse user base, align with business needs, and meet security and compliance standards across the GTM tech stack
• Conduct regular audits of GTM systems with a focus on SOC compliance, identifying and remediating risks related to data integrity, access controls, and organisational change

Preferred Qualifications

• Certifications in other GTM systems (e.g., HubSpot, Gainsight, Marketo, or Celigo) also preferred
• Functional understanding of various AI capabilities (e.g., conversational, agentic, generative) and the potential applications across business systems
• Direct experience with post-M&A systems unification a plus

Benefits

Competitive benefits package, including bonus opportunities and unlimited vacation/FTO