HCM System Architect

Summary

Join Care.com as a Workday HCM System Architect to enhance their Workday Human Capital Management ecosystem. You will leverage your deep expertise in HCM modules to deliver scalable, strategic solutions, ensuring timely delivery of enhancements, integrations, and configurations. This role focuses on post-production support (AMS), system optimization, and continuous improvement of Workday HCM. You will collaborate with business units to troubleshoot issues, implement enhancements, and drive improvements in system stability and usability. The ideal candidate possesses hands-on expertise in multiple areas of Workday HCM and a solid technical and functional understanding of key modules and integrations. This remote position offers a competitive salary and benefits package.

Requirements

• 5+ years of Workday HCM experience, with a focus on AMS/post-production support in a mid-to-large enterprise environment
• Strong technical and functional expertise in multiple core HCM modules (Core HCM, Compensation, Talent, Recruiting, Benefits, Time Tracking, Absence, Performance, Business Processes, and Security)
• Experience supporting and troubleshooting Workday integrations, including EIB, RaaS, Studio, and APIs
• Working knowledge of Scrum methodology, Agile development cycles, and collaborative sprint practices
• Experience using JIRA or similar systems for ticket management, sprint planning, and issue tracking
• Familiarity with HR compliance frameworks such as EEO, HIPAA, and GDPR
• Experience operating in SOX/SOC2-compliant environments, including structured change control documentation and audit support
• Exceptional attention to detail and logic, with proven ability to analyze, resolve, and document complex issues
• Strong communication skills and the ability to collaborate effectively with both technical teams and HR stakeholders

Responsibilities

• Maintain and improve Workday HCM configurations, integrations, and security models across the full platform
• Perform hands-on system configuration and administration, including/but not limited to business process updates, security role setup, organizational structure changes, and module-specific configuration (e.g., Core HCM, Compensation, Talent, Recruiting, Absence, Time Tracking, Benefits, and Performance)
• Analyze system requests and translate business needs into scalable, well-documented configurations or enhancements
• Develop, review, and update technical documentation for configuration changes and functional enhancements
• Troubleshoot and resolve complex issues across Workday HCM modules, calculated fields, reports, and integrations (EIBs, RaaS, and Studio)
• Support testing and deployment of Workday releases, including regression testing and feature enablement aligned with business priorities
• Conduct alternative analyses and impact assessments to support scalable, forward-looking HCM solutions
• Research emerging Workday features and best practices to inform proactive system improvements
• Operate in a fast-paced, agile environment with a focus on accuracy, timely execution, and change control compliance
• Adapt to shifting priorities and contribute to cross-functional initiatives related to HR systems

Preferred Qualifications

• Workday Certifications in one or more of the following: HCM, Compensation, Performance, Talent, Time Tracking, or Security
• Bachelor’s degree in Human Resources, Information Systems, Business, or a related field

Benefits

• Health insurance coverage
• Life, and disability insurance
• A generous 401K employer matching program
• Paid holidays
• Paid time off (PTO)
• Annual bonuses and short- and long-term incentives