Head Of Key Account Management

Summary

Join Yuno, a company building payment infrastructure for global market participation, as the Head of Key Account Management Brazil. This leadership role involves overseeing a team, mentoring members, building merchant relationships, driving revenue growth, and collaborating cross-functionally. You will be responsible for strategic oversight of client accounts and developing account strategies. The position requires strong leadership experience in the payments industry, excellent communication skills, and a deep understanding of payment technologies. Yuno offers competitive compensation, remote work options, a home office bonus, and various other benefits.

Requirements

• Fluency in English is required; proficiency in Spanish is a plus
• Strong understanding of payment technologies, financial services, and industry regulations
• Proven experience as a Key Account Manager or Client Relationship Manager
• You are an amazing leader that people love to work with: proven experience in a leadership role handling international clients in the payments' industry
• Exceptional communication, negotiation, and presentation skills
• Demonstrated strategic thinking and problem-solving abilities
• Proven experience in leading and developing high-performing teams
• Ability to thrive in a dynamic, fast-paced startup environment
• Bachelor’s degree in business, marketing, or a related field

Responsibilities

• Lead the Key Account Management Function: Oversee the Key Account Management Brazil team, setting strategic goals, and driving overall performance to achieve organizational objectives
• Mentor and Develop the Team: Provide leadership and professional development to team members, fostering a culture of excellence and continuous improvement
• Build and Maintain Relationships: Foster strong relationships with key merchants alongside individual account managers
• Drive Revenue Growth: Lead the team to identify new business opportunities and leverage market and competitor insights to achieve revenue targets
• Collaborate Cross-Functionally: Work closely with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery and client satisfaction
• Strategic Oversight: Oversee the successful implementation and ongoing growth of client accounts, utilizing data analytics to inform decision-making and achieve performance objectives
• Develop Account Strategies: Support the team in designing strategies to achieve long-term growth and client retention

Preferred Qualifications

• Post-graduation or any certification in people management or leadership
• A Master’s degree is a plus

Benefits

• Competitive Compensation
• Remote work - You can work from everywhere!
• Home Office Bonus - We offer a one-time allowance to help you create your ideal home office
• Work equipment
• Stock options
• Health Plan wherever you are
• Flexible Days off
• Language, Professional and Personal growth courses