Head of Product

Summary

Join FREENOW in Hamburg, Berlin, Barcelona, or remotely in the EU to empower smarter mobility decisions and craft great user experiences for passengers and B2B clients. As a seasoned product leader, you'll define and drive product strategy, collaborate with engineering and design, and build a team of highly capable product managers.

Requirements

• Minimum 3+ years experience as a Head of Product/Director of Product and managed a team of at least 3-5 product managers
• Previous experience in Internet consumer facing industries such as eCommerce or any multi-sided marketplace is required
• Good understanding of how to build great consumer experience for mobile apps serving millions of users spread in multiple geographies
• Excellent analytical skills and creative problem-solving skills
• Excellent written and verbal communication skills
• Empathy for users and a drive to discover and resolve their pain points
• Excellent business acumen, customer-centric, team and results-oriented

Responsibilities

• Define and drive the product strategy for the FREENOW consumer products that improves and delivers great user experiences for both our B2C and B2B customers
• Collaborate with engineering, design, analytics and data science to define an ambitious product strategy, develop and maintain a prioritised product backlog, and execute on delivering great experiences for users
• Build and mentor a team of highly capable junior and senior product managers
• Be extremely customer-centric and able to empathise with customer pain points
• Have a very first principle problem solving mindset who is always challenging the status quo of doing things and has the ability to break a complex problem into smaller problems that can be solved efficiently
• Launch minimum-loveable-products based on quantitative and qualitative data on user behaviour and experimentation, as well as being able to continuously iterate your product to enable more delightful customer experience
• Oversee product launches, product marketing, and other go-to-market activities for all Rider and B2B products
• Communicate effectively with both technical and non-technical stakeholders, ensuring that the team's work is well-understood and well-supported
• Able to use data to drive decisions, measure product performance, and communicate impact and get buy-in from senior executives

Benefits

• Flexible working arrangements
• LinkedIn Learning
• Sabbatical & special leave policies
• WeRoad partnership
• Birthday, 24th + 31st December off
• Short term EU work policy
• Mobility Credit
• Health Insurance
• Employee assistance program